Company Description Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs... to follow detailed instructions and meet performance standards Prior customer service or call center experience...
DHCP, DNS, and other network related services. Demonstrating proficiency with Enterprise Linux Administration... knowledge of networking concepts, principles, and trouble-shooting. Work various shifts as requested and perform “on-call...
with Enterprise Linux Administration. Demonstrating proficiency in two (2) or more of the following: Veeam backup software... as requested and perform “on-call” rotation which may include weekends, evenings, and holidays. Self-motivated and directed...
training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying... etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work...