Description The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile... Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine...
to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give..., efficient retrieval and real-time conversation generation, to enable proactive customer engagement and optimal resolution...
engagement and optimal resolution? How can we automate all customer service interactions as much as possible with omni-channel... from conversation context, customer history, and external data to improve prediction and decision accuracy across our ML services...