Summary The End User Support Technician will be responsible for answering support requests in a timely fashion, the... users and provide technical assistance for incoming support requests. Guide end-users through the issue resolution process...
as appropriate. Supports and maintains the end user environment. This may include configuring new hardware, reviewing... support to users for supported hardware, software, and devices. This includes restoring service, providing user training...
environment. Key Responsibilities End User Support Provide deskside hardware and software support for laptops, desktops...Job Description: Position Overview The Onsite IT Support Technician will provide high-quality, in-person technical...
ITSM tools) strongly preferred. · Certifications (Preferred): CompTIA A+ or HDI Desktop Support Technician. ITIL v3/v4... and timely IT service delivery across headquarters, regional offices, and field staff. Key Responsibilities · Customer Support...
, Windows 10, and Windows 11 Office 365 Support User creations/terminations (tasks/requests) End-user self-service... Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer...