as needed. Support callbacks and additional projects when call volumes allow. Perform any other duties assigned by supervisors...
Support Agent, you must represent our company well by being responsible, punctual and motivated to go above and beyond the..., handle warranty matters and general tech related questions, identify and escalate priority issues to next level support when...
Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues...
Handle support issues from Nessus customers via web to case, voice, and chat channels. Handle basic product... how-to, configuration, plugin and product installation inquiries using fixes and solutions from the Nessus support knowledge base. Utilize...
We are hiring Customer Service Representatives (CSR) for our Chat Support Team in the Shipping and Logistics industry...
Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating..., inventory records, and equipment logs. Monitor support tickets, track issue resolution progress, and escalate as necessary...
We are looking for a Tech-Support Specialist to work onsite in Cebu. What does a Tech Support Specialist... do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology...
Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems...
Respond to inbound technical support inquiries via phone, chat, or email. Diagnose and troubleshoot hardware, software.... Escalate complex issues to higher-level support or engineering teams when necessary. Document all customer interactions...
Provide front-line technical support to customers via phone, email, and chat. Troubleshoot hardware and software... issues effectively and efficiently. Document customer interactions and technical issues in the support system. Collaborate...
a wide range of technical support requests, from resolving outages and CPE synchronization issues to configuring static IPs...
Job Title: Non-Voice Chat Support Money Movement Messaging Account We are seeking skilled and detail-oriented... individuals to join our Non-Voice Chat Support Team for a Money Movement Messaging Account in a BPO environment. The role involves...
Provide remote and phone-based technical support to end-users, partners, and clients. Troubleshoot and resolve issues... related to network connectivity (LAN/WAN/Wi-Fi), routers, switches, and firewalls. Handle basic to intermediate support...
Provide technical assistance and support to customers via phone, email, and chat. Troubleshoot and resolve hardware...
Provide Tier 2/3 support for VoIP, SIP, WebRTC, and other UCaaS-related issues. Troubleshoot network-related problems...
complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and operating...
Support - Home Appliance Account. In this full-time role based in Makati City, Metro Manila, you will be responsible... for providing top-notch technical support and assistance to our valued customers. Leverage your expertise in IT support to ensure...
Provide technical support and troubleshooting for issues related to VoIP, SIP, WebRTC, and cloud communications... base articles and technical documentation to support end users and internal teams. Participate in on-call rotations...
phone Assist with product features, queries, and sales information Offer support for renewals, refunds, and objections...
. You will be responsible for providing technical support to e-commerce customers, ensuring a seamless logistics experience for our clients.... What you'll be doing Respond to technical inquiries and support requests from e-commerce customers regarding logistics...