all process improvement initiatives with process Black Belt. Qualifications: Graduation About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
all process improvement initiatives with process Black Belt. Qualifications: Graduation About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
organization Qualifications: Higher Education Diploma with 0 - 2 years of relevant experience About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback. Responsibilities... written and verbal communication. Values & Behavior Customer Service Orientation. Quality Orientation. Empathy...
sessions for Advisors and Process Leaders KEY RESULT AREA: Service delivery by the team within the agreed SLA frameworks...
service, and/or annuity service operations Candidate preferred with transaction processing work experience in a similar...
Job Category: Customer Service Job Description: The ideal candidate will have strong people management skills..., and performance reviews. Customer Service Excellence Ensure superior customer experience across all channels (voice, chat...
To: Customer Service Executive Shift Type: Rotational Shifts (24x7 Support) Job Summary: We are seeking experienced... communication. The ideal candidate will have 3+ years of proven experience in customer service and the ability to support multiple...
Job Category: Digital Operations - Quality Excellence Job Description: Essential Functions: Conduct Transaction Monitoring as per guidelines defined in the QSD • Provide feedback to associates based on monitoring results • Prepare trans...
on available data Manage teams and ensure service level targets are met Monitor transactions on an ongoing basis and take corrective... communication Strong sense of urgency Qualifications: Excellent communication, interpersonal, customer service skills. 2 - 5...
from customers by ensuring proper resolution. Responsibilities: They provide concise, quality customer service in a professional... they are resolved as per the defined SLA s. Qualifications: Graduate 1 - 3 Years About Us: EXL (NASDAQ: EXLS) is a leading data...
business Responsibilities: Manage teams and ensure service level targets are met Motivate team members and control... About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using...
and a collaborative spirit. Qualifications: Excellent communication, interpersonal, customer service skills. 2 - 5 Years Position... Premium calculation based on available data Manage teams and ensure service level targets are met Monitor transactions...
outsourced to EXL · Ensure consistent service delivery in a consultative and solutions-based capacity · Negotiating... is responsible for Utilities Operations outsourced to EXL. Key responsibilities include: · Lead and manage Utilities operations...
shifts as and when needed Service and Customer centricity Interpersonal and networking skills. Technical Skills..., Qualifications: Any Graduate About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions...
Responsibilities: Manage teams and ensure service level targets are met Motivate team members and control attrition Monitor...'s quality policy Effectively manage queue and balancing of work loads Qualifications: Graduate About Us: EXL (NASDAQ...
investigation support, and ensuring accurate and timely claim adjudication while maintaining high service quality... and confidentiality. Qualifications: Bachelors degree About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital...
in governance strategy execution. Service Maintenance & Optimization: Ensure Purview services meet business needs, security..., and compliance. Drive improvements and support Consultants with service optimization. Data Discovery & Accessibility: Lead data...
complex data engineering solutions. Qualifications: Bachelor's About Us: EXL (NASDAQ: EXLS) is a leading data... business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics...
of content creation expertise, strategic thinking and cross-functional collaboration to strengthen EXL's market presence... into customer-centric messaging for campaigns. Support branding initiatives and ad-hoc requests to maintain consistent EXL's brand...