working with JIRA, Confluence (or similar tools) and Agile workflows Ability to document technical procedures, configurations...
office administration and document management You will gain first-hand experience in a European associationInternational...
project to the execution phase. Project Planning Create a detailed project plan and document it in supporting systems... needed. Take care of the initial invoicing. Handover to Customer Success Management (CSM) and Operations Document the project...
Teams. Utilize support software for call logging and tracking. Document solution and resolution steps in product knowledge.... Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated...
Collaborate with other agents or teams in case of more complex cases Document each action taken in a CRM system in detail...
Teams. Utilize support software for call logging and tracking. Document solution and resolution steps in product knowledge.... Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated...
, well-structured documentation Document and maintain processes aligned with ISO 9000 or other relevant standards Ensure...
users. Document processes and use SharePoint as a collaboration and knowledge-sharing platform. Create, maintain... management, permissions, document libraries). Strong understanding of collaboration tools and document management best practices...
prototyping and shipping a working solution over writing a 10-page strategy document. You speak business and tech. You can...
to document current business rules, validations, data dependencies, and other technical aspects that must be included in the...
both functional and non-functional requirements; Coordinate code analysis to document current business rules, validations, data...
& Incident Response - Monitor global ICT systems for security issues, investigate incidents, document findings, and recommend...
modelling UML and BPMN Functional and technical analysis Ability to clearly document current-state and target-state...