. Explore life at Fortune Brands . Job Description As the Director, Customer Experience, you will manage and guide... all aspects of consumer and customer service delivery across our luxury product brand portfolio in North America. This role...
. Explore life at Fortune Brands . Job Description As the Director, Customer Experience, you will manage and guide... all aspects of consumer and customer service delivery across our luxury product brand portfolio in North America. This role...
Director of Customer Success Location: Austin, TX (Hybrid - 3 days in office per week) Compensation: Up... seeking an experienced, forward-thinking Director of Customer Success to design, build, and lead a scalable customer success...
As our Director of Customer Success & Operations, you will build and lead our Customer Success team. Your main goal... and helping them grow, leading to increased customer retention and revenue. Strong skills in using customer relationship...
optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader... with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. Team Leadership...
is recognized on and is a Y Combinator 2024 . About the Role As the Director, Customer Support, you will drive the end-to-end... on SLAs and efficiency goals, and building support into a brand differentiator that improves customer retention...
optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader... with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. Team Leadership...
, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Reporting to the Sr. Director, Customer... Experience & Operations, The Sr. Director, Customer Experience will oversee the customer service delivery, strategic planning...
. As a Customer Success Director within JPMC's Central Infrastructure Platforms team, you will lead efforts to enhance the impact... communications, customer retention, research, and expansion Builds and owns the strategy for key success metrics to track customer...
to collaborate and learn from each other, completely free of barriers. Your role: As Director, Customer Success, you will manage... a team that owns strategic and enterprise customer relationships at Global Relay, a leader in the FinTech and RegTech space...
awareness, and customer service excellence. Ensure succession planning, workforce development, and talent retention to sustain... We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North...
. What You'll Do: As a Customer Success Director at First Advantage, you’ll be responsible for the satisfaction, retention... of customer needs, the ability to navigate complex operational and technical environments, and close collaboration...
. What You'll Do: As a Customer Success Director at First Advantage, you’ll be responsible for the satisfaction, retention... of customer needs, the ability to navigate complex operational and technical environments, and close collaboration...
/Director of implementation will ensure high levels of customer satisfaction and mutual success of the relationship. During the... Director, CSS Implementation, will be responsible for the successful implementation and adoption of IKS clinical products...
to Work! The Director, Customer Experience (CX) is responsible for implementing and optimizing customer experience... satisfaction and improve NPS and relevant scores. Improve Customer Retention: Address customer journey pain points and design...
Regeneron is seeking a Director, Customer Insights (Patient) - Ophthalmology to join our team! In this role..., a typical day might include: The Director, Customer Insights (Patient), Ophthalmology, will report into the Executive Director...
Description Job Title: Senior Director of Customer Success About Us: On a mission to deliver affordable..., and each other. We are looking for a Senior Director of Customer Success who shares that belief and is excited to lead a high-performing, mission-driven team...
What You'll Do: We're looking for a transformational leader to serve as Director of Product Management, Customer..., intuitive, and scalable customer experiences. You'll lead the development of high-impact initiatives across onboarding...
We are seeking a visionary and strategic Director of Customer Success to lead our Customer Success organization... strategy that ensures our diverse customer base achieves maximum value from our entire suite of products and services...
, has an exciting opportunity available for a Director of Customer Success! The Dir, Customer Success (Expansion Team) leads... KPIs through the RARE framework—Retention, Adoption, Renewal, and Expansion. The Director partners cross-functionally...