manager of a 24x7x365 Cybersecurity Operations Center (CSOC), the position provides leadership and direction of the CSOC shift... an impact on one of the nation’s vital organizations, working alongside leaders in cybersecurity engineering, operations...
AI Customer Experience Technical Advisor (Technical Business Analyst – Contact Center AI) Department: Technical... to investigate their current-state contact center operations—how interactions flow, where volume originates, how agents spend...
in downtown Atlanta, GA or Zebulon, NC with on-call responsibilities. Members of the Cyber Fusion Center (CFC) enjoy one of the... Breach Response, Security Operations Center (SOC), Network Operations Center (NOC), IT/Cyber Engineering, or Intelligence...
to Operations Analyst or Operations Manager. Notifies Operations Analyst or Operations Manager of changes needed in S.D.C... experience as a switchboard operator. Working knowledge of PBX console. Switchboard or call center experience If you feel...
, monitor and report weekly team and analyst KPIs. Supervise the testing and release of Tolmar products, cleaning samples... investigations team and the scheduler to ensure all actions for QEs are completed in 24 hours, second analyst testing is completed...
of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center... tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center...
: required 5 - 10% of the time to our Operations Center located in Toano, VA. Physical demands: Employee may experience the... of analysis of borrower's business, management, financial condition, and operations. Participate in the upfront sizing of credit...
teams within our manufacturing, distribution center and/or our corporate HUB sites. The Program consists of different... tracks that a talent could be placed into based on interest and education/background. Operations & Engineering Supply Chain...
Interface with call center leaders to understand the fast changing business needs and makes updates to daily operational... Analytical ability Education: Bachelor?s degree preferred Experience: 3+ years The WFM & Real-Time (RT) Operations Support...
are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring... & Assessment Continuously monitor and assess threats to global operations using proprietary and open-source intelligence. Prepare...
- whatever your ambitions. About the Role: Oversees and supervises product complaint analyst personnel to meet the activities of the... Complaints Management Center Department. Analyzes customer complaints to determine which are regulatory reportable...
– whatever your ambitions. About the Role: Oversees and supervises product complaint analyst personnel to meet the activities of the... Complaints Management Center Department. Analyzes customer complaints to determine which are regulatory reportable...
of operations for Police, Fire, Sheriff, Corrections, and other agencies. Other tasks include leading technical projects... efficiency and reduce downtime. Support data integrity and interoperability by validating information flowing across CAD, RMS...
everywhere. Apply today! Job Details The Engineer II, Cyber Incident Response, is a mid-level technical role within the Security Operations Center (SOC... a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...
—particularly surrounding aged AR, unapplied cash, and customer collections. You will oversee a high-performing analyst team..., RTR, Transformation, and IT teams to strengthen data integrity and process consistency. The role requires a blend...
in a high demand position within a diverse team Call center, administrative or Business Analyst experience Additional.... Implements and maintains data management systems; conducts critical data research, handles problem resolution. Provide...
operational experience in the areas of warehouse operations, inventory control/analyst and/or customer service. Must be very... detail oriented, have good analytical skills, have excellent communication skills, have excellent data analysis aptitude...
operational experience in the areas of warehouse operations, inventory control/analyst and/or customer service. Must be very... detail oriented, have good analytical skills, have excellent communication skills, have excellent data analysis aptitude...
, and Grafana for observability. Tools & Technologies AWS and Azure Cloud Operations Exchange Admin Center, Security...: Cybersecurity Architect Security Operations Analyst CompTIA Security+ Working Conditions Remote. May need to work outside...
to operations and the broader WFM team Have a real time communication with the WFM team and operations when call outs or changes... in a contact center environment 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred...