Sr. Data & Analytics Architect Employment Type: Full-Time Location: Arkansas Reports To: Chief Technology Officer..., a Sr. Data & Analytics Architect to bear responsibility for designing, implementing, and supporting scalable data solutions...
as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics...Description & Requirements The enterprise architect proactively and holistically helps and guides the enterprise...
, and feature implementations. Solutions for voice, chat, and task-based interactions. 2. Architect contact flows, IVRs... scripts. Configure call routing, queues, and user permissions. Optimize contact centre operations through data analysis...
certifications (MCSA/MCSE: Data Management and Analytics, or similar) are a plus....) interfaces and supporting compliance with national criminal history reporting standards. Acting as the principal architect...