Troubleshooting & Resolution: Serve as an escalation point for L1 and L2 teams, handling complex, high-priority issues related... to Nutanix hardware, software, storage, and cloud platforms. Root Cause Analysis (RCA): Lead efforts to identify the root cause...
, and integration points. - Manage and lead User Acceptance Testing (UAT) for major releases and customer-specific deployments... management, and sandbox simulations. Tools, Documentation & Reporting - Use systems such as Jira, Azure DevOps, Confluence...
, and deployment methodologies, as well as a strong grasp of DevOps best practices. You will be required to work in 24x7 environment... to computing, storage, and networking components. Work with the Cloud Operations L1 and L2 teams to ensure seamless operation...