tier technical support issues for end-users of the organization's products and services. Uses automated information systems... for proper action. Resolves problems or contacts more senior technical support as necessary. Supports users by fulfilling...
DesktopSupport Supervisor is responsible for providing technical leadership for the desktop support staff to meet or exceedcontract... do: The Service Desk Technical Lead,will be responsible for the following but not limited to: Provide support to Tier 1...