information technology, intentional customer-centric service rooted in our beliefs that "people matter", and support of our client... in an industry with an ever-changing landscape of new technology. The role of Client Support Engineer II is specifically...
Monday - Friday In this role you will: Provide Tier I & Tier II support for mobile devices (smart phones, pads, tablets...) Provide Tier I & Tier II support for Microsoft O365, desktop operating systems and software to end-users. Image, configure...
globally dispersed databases. The DSM shall also be responsible for overseeing the performance of Tier II and Tier III support... data centers. The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the...
dispersed databases. The DSM shall also be responsible for overseeing the performance of Tier II and Tier III support... centers. The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the globally...
Technology Field Operations (ITFO) in Chantilly, VA. The NST provides onsite and remote Tier 2 support that requires prompt... in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the...
desk tickets Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt resolution...Overview: This Tier 1 service desk position is responsible for answering calls, logging the calls in the ticketing...
BI Technical Support role provides Tier II support for enterprise reporting and analytics solutions built with Power BI... with troubleshooting, enhancements, and best practices. Responsibilities: Provide Tier II technical support for Power BI, including...
and customers. · Provide mentorship to Tier I, II, and other Tier III technicians. · Support internal company resources... most innovative products. LOCATION: ABOUT THE POSITION Technical Support Specialists regularly diagnose and, with the aid...
that exceed Tier I and Tier II support capabilities. Responsibilities: Mentor and Training: Provides mentorship and training... to Tier I and Tier II Support staff, sharing technical expertise and guiding them in troubleshooting and best practices...
Level II certification required Non-remote (relocation incentive available) The Computer User Support Specialist... will provide advanced Tier 2, concierge-level support to more than 300 users at the U.S. Army Combat Capabilities Development...
– 7:30 AM Duties & Responsibilities: Provide Tier II computer user support, including desktop support and service desk... support experience in a Tier II or equivalent support role. CompTIA Security+ certification, compliant with DoD 8570...
, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition..., providing timely and effective technical support. This role requires strict adherence to Service Level Agreements (SLAs...
, mass storage solutions, and essential supporting infrastructure services. The services provided under this Contract support... of specialized software. AT&T has an opening for a Principal High-Performance Computing (HPC) Systems Administrator: To support...
and IT specialists by phone and email with second-level technical support; works to resolve incidents at the Tier II level.... Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I and Tier II support...
. Travel to remote sites or training as needed, including overnight, not to exceed 25% travel. Helpdesk support and Tier II...Overview The Application Support Administratoracts as a resource for the IT Service Desk Team which provides...
applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer... to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers...
applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer... to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers...
implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E initiative... – IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. DESIRED QUALIFICATIONS Education Bachelor...
, but not limited too: Provides Tier I and II technical software, hardware and network problem resolution for clients by performing... (ADP II Public Trust) IM/IT support experience (or related relevant experience). Must have a ComptTIA Security+ CE...
will support Information Technology Field Operations (ITFO) in San Antonio, TX. The NST provides onsite and remote Tier 2 support... in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the...