? Our client, a leading digital payments company, is seeking a Customer Support Team Lead to oversee a small, dynamic team... Leadership & Coaching: Lead, mentor, and motivate a team of customer support specialists. Monitor team performance, provide...
Customer Support Team Lead (Payments & Transaction Monitoring) IT - Support Cape Town - Western Cape - South Africa..., a leading digital payments company, is seeking a Customer Support Team Lead to oversee a small, dynamic team, ensuring smooth...
As the KYC Team Lead, you'll be accountable not just for daily operations, but for building and shaping a high... strict adherence to national regulations and group-wide standards. You'll oversee customer due diligence, fraud monitoring...
, and mitigate fraudulent activity within loyalty programmes. Lead collaboration efforts with the Call Centre, Loyalty Team... business without compromising customer experience. Partner with internal stakeholders to support impacted customers. Act...
, and mitigate fraudulent activity within loyalty programmes. Lead collaboration efforts with the Call Centre, Loyalty Team... business without compromising customer experience. Partner with internal stakeholders to support impacted customers. Act...