! Job Description: We are looking for a Technical Billing Support Engineer to join our high-performing support team and provide expert-level billing technical... documentation Lead incident response or participate in on-call rotation for critical issues Identify billing support trends...
, business-driven and analytical professional to join our IT Team as IT Support Service Manager. You will design, implement... a cross-functional IT service support team, acting as a mentor, ensuring effective incident handling and service delivery...
Management, and our customer-facing teams (Customer Success, Support, and Sales Engineering). The Technical Support team... Support team by helping diagnose issues, investigate technical behaviours, and document findings, while learning how a SaaS...
Support Associate to join our growing Tech and Product team in Barcelona. Flowbox is a fast-scaling SaaS company founded..., Support, and Sales Engineering). The Technical Support team’s mission is to ensure Flowbox runs smoothly for every client...
and results-driven Head of Customer Success to lead our global Customer Success team. This individual will be responsible... helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue...
. Our Customer Success team is at the heart of ensuring our clients maximize value from our solutions while fostering strong, long... for critical issues that impact customer success. Work closely with Product & Support teams to ensure timely resolution...
enthusiastic for a Customer Support Agent fluent in German to join our dynamic Via TaaS team. In this role, you will experience the... processes of our Client, enabling you to provide on-demand support to customers and contribute to Client and team’s goals. TaaS...
with customer program leads focused on Platform Engagement and Adoption Metrics. You will also present data on support performance... Customer Success Manager for Resource Advisor. The Role As a Customer Success Manager for Resource Advisor...
and customer experience, contribute to product vision and roadmap, prioritize the backlog, and ensure the team understands backlog...Job Description Summary #LI-Hybrid Location: Barcelona, Spain Relocation Support: This role is based in Barcelona...
on delivering additional value and ensuring Cledara scales alongside their business. Customer Management: Lead Quarterly Business...The Role The job title says it all: we are a team dedicated to making our customers as successful as they can...
and consumption focused initiatives. Support Managers, Solution Area Leads, Operations Lead and Team in daily/monthly activities..., quarterly Team Days, etc. Provide general administrative support to the D-CSM Team as needed Customer Interaction...
with Supply Chain teams. Core responsibilities: First level Customer and Commercial care and support, in local language.... Coach and train Customer Service Representatives as necessary on systems and processes and support with the onboarding...
and consumption focused initiatives. Support Managers, Solution Area Leads, Operations Lead and Team in daily/monthly activities..., quarterly Team Days, etc. Provide general administrative support to the D-CSM Team as needed Customer Interaction...
with Supply Chain teams. Core responsibilities: First level Customer and Commercial care and support, in local language.... Coach and train Customer Service Representatives as necessary on systems and processes and support with the onboarding...
products across logistics. Team Development & Management: Lead a ~50-person global team across Customer Care, Product Support.... In this senior leadership role, reporting directly to the executive team, you will lead, scale, and continuously optimize...
) and implement corrective measures. Customer Enablement & Support Lead onboarding and training sessions to maximize adoption... opportunities to increase customer lifetime value. Collaborate with the sales team on expansion opportunities and revenue growth...
journey starts here, with you at SITA. ABOUT THE ROLE & TEAM The Director Customer Service & Operations (CS&O) leads the... services, and large-scale customer transitions. Lead continuous improvement across all global service domains, including...
travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM The Director Customer Service & Operations (CS... services, and large-scale customer transitions. Lead continuous improvement across all global service domains, including...
The Execution Lead Digital Twin is crucial in leveraging data analytics and market insights from the EUCAN Digital Twin... to drive strategic business decisions within AstraZeneca. This role involves analyzing market trends, customer behaviors...
customer service, we have a long history of creating magical moments for our customers! We're not about selling products... on experience + stock options | Hybrid model: 3 days a week in the office ⭐Our Data Science Teams: We're looking for a Lead Data...