to renewal, and collaborate cross-functionally with Product, Sales, and Support teams to drive customer satisfaction and long.... Collaborate cross-functionally with Sales, Customer Success, Product, Marketing, and Support teams to ensure seamless handoffs...
Account Executive - German Market (EMEA) Location: Dublin, Ireland (Hybrid) Language: Fluent German & English... About the Role As an Account Executive, you'll have the opportunity to make a real impact - on customers, business growth...
of Customer Success for post-sales coverage Support headcount management and capacity planning, including Success Guide and CSM... ratio analysis, coverage modeling, and resource allocation to ensure optimal customer support Performance Monitoring...
efficiency, quality, and customer outcomes through AI and automation Support strategic planning sessions, QBRs, and leadership... better for everyone. Job Description At ServiceNow, our Expert Services team delivers exceptional customer outcomes through world-class consulting and implementation...
-stakeholder projects with competing priorities and ambiguous requirements Support leadership in preparation for customer... efficiency, customer outcomes, and business performance across the Post Sale organization Assist in identifying and prioritising...
-stakeholder projects with competing priorities and ambiguous requirements Support leadership in preparation for customer... efficiency, customer outcomes, and business performance across the Post Sale organization Assist in identifying and prioritising...
efficiency, quality, and customer outcomes through AI and automation Support strategic planning sessions, QBRs, and leadership... better for everyone. Job Description At ServiceNow, our Expert Services team delivers exceptional customer outcomes through world-class consulting and implementation...
of Customer Success for post-sales coverage Support headcount management and capacity planning, including Success Guide and CSM... ratio analysis, coverage modeling, and resource allocation to ensure optimal customer support Performance Monitoring...
, Marketing) to support customer goals. Coaching: Participate in key customer engagements to observe, coach, and model... what "Elite" looks like in practice. 3. Strategic Executive Sponsorship This is a customer facing role, you are the face...
to renewal, and collaborate cross-functionally with Product, Sales, and Support teams to drive customer satisfaction and long.... Collaborate cross-functionally with Sales, Customer Success, Product, Marketing, and Support teams to ensure seamless handoffs...
and executive meetings, driving alignment, accountability, and agreed outcomes. Create and manage a Customer Account Plan to ensure... strong and focused leadership of the customer team including developmental support when needed for all team members. Represents the...
actively informs roadmap decisions, positioning updates, and field strategy Strategic Narrative Support: Provide customer...About the Team The Win/Loss & Customer Insights (W/L) pod owns the Voice of the Customer (VoC) for the intelligence...
executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help... you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans...
to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high... in partnership with your account team Be a customer support industry and AI thought leader with your customers, while sharing...
better for everyone. Job Description As an Associate Customer Success Guide, you will be part of the Customer Excellence Group, responsible for driving customer success... with internal teams and executive stakeholders. There is a minimum 3-day in-office requirement as part of this role with a large...
better for everyone. Job Description As an Associate Customer Success Guide, you will be part of the Customer Excellence Group, responsible for driving customer success... with internal teams and executive stakeholders. There is a minimum 3-day in-office requirement as part of this role with a large...
relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations... you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans...
Global Customer Success Manager Location:Hybrid (2 Days per week in Clontarf HQ) Experience:2–5 Years in SaaS... Customer Success or Account Management Role Type:Mid-Level / Strategic Role Purpose As a Global CSM at ChannelSight...
better for everyone. Job Description As an Associate Customer Success Guide, you will be part of the Customer Excellence Group, responsible for driving customer success... with internal teams and executive stakeholders. There is a minimum 3-day in-office requirement as part of this role with a large...
. Process Optimization - Ability to scale processes to support a growing customer base efficiently. Sales & Product Alignment... - Experience collaborating with Sales, Product, Marketing, and Support to ensure a seamless customer experience. Voice of the...