We are looking for a talented and motivated Senior Customer Support Engineer (L2) to join our team - working...
Overview The Technical Support Engineer II serves as the primary technical contact for platform users, playing a key... role in shaping the customer experience. This role involves managing support tickets from initial intake to full...
Currently, Teltonika de Mexico is looking for an IoT Solutions Engineer Specialist to join our Mexico City office.... In this position , you will belong to Teltonika Telematics Technical Support team . Teltonika's telematics business unit develops...
Job SummaryWe are seeking an L1 Support Engineer / Lead with exposure to Salesforce Commerce Cloud (SFCC) and Order... Management Systems (OMS) to provide first-line support for eCommerce applications. The role involves monitoring systems, handling...
in the many markets in which we operate. We're looking for a Mobile Support engineer to help grow our telecom team.... This role will be hands on and you will work with our telecom team, core engineering team, and Level 1/2 customer support...
A global leader in software solutions is looking for a Principal Technical Support Engineer in Mexico City. The... customer satisfaction. With a focus on effective communication and problem-solving, this role requires a Bachelor's degree...
Currently, Teltonika de Mexico is looking for an IoT Solutions Engineer Specialist to join our Mexico City office.... In this position , you will belong to Teltonika Telematics Technical Support team . Teltonika's telematics business unit develops...
The L3 Support Engineer is responsible for providing advanced technical support, addressing customer concerns... permanent solutions. Functional Skills Strong understanding of customer support processes and tools. Basic familiarity...
Currently, Teltonika de Mexico is looking for an IoT Solutions Engineer Specialist to join our Mexico City office.... In this position, you will belong to Teltonika Telematics Technical Support team. Teltonika's telematics business unit develops...
Principal Technical Support Engineer (Familiar w/ Advanced Process Control) page is loaded## Principal Technical... Support Engineer (Familiar w/ Advanced Process Control)locations: Mexico Citytime type: Full timeposted on: Posted...
Project Description:We are a team of Product Support Engineers for a high-end hardware-based testing solution... with confidence to the market. We support a broad array of network emulated protocols and an API that enables automating repetitive...
- Maintain detailed notes related to each support ticket, documenting error messages, troubleshooting steps, and other pertinent... opportunities to enhance the process and/or customer experience - Contribute to maintaining a knowledge base of information...
Responsibilities:As member of our Support Services team you would represent our client's brand by providing customers... and end users with great technical support by the proper handling of support cases. These cases involve the following...
defects using CRM tools such asSalesforce. Occasionally provideon-site customer training and support. &##Strong fundamentals...About the RoleWe are looking for aProduct Support Engineerto join ourSupport Services team, focused on high-end...
by the proper handling of support cases. Internally replicate customer scenarios by the use of routers, switches...Project Description: We are a team of Product Support Engineers for a high-end hardware-based testing solution...
and analysis of customer network information Collection and initial analysis of packet trace information Job Experience... / Abilities Required Experience in a technical support role in a networking/security company or equivalent education...
Project Description:We are a team of Product Support Engineers for a high-end hardware-based testing solution... with confidence to the market.We support a broad array of network emulated protocols and an API that enables automating repetitive...
and analysis of customer network information Collection and initial analysis of packet trace information Job Experience... / Abilities Required Experience in a technical support role in a networking/security company or equivalent education...
*** Provide technical support for HVAC & Refrigeration systems via chat, email, and phone. Troubleshoot, diagnose, and resolve...). Proven experience in technical support, preferably in HVAC & Refrigeration systems. Strong troubleshooting and problem...
About the RoleWe are looking for aProduct Support Engineerto join ourSupport Services team, focused on high-end..., running on specialized hardware. ? What You'll Do As part of the Support Services team, you will represent our brand...