The Associate Manager, Technical Support is responsible for managing and guiding a team of technical support... technical support engineers Manage customer escalations with highly technical support requests from enterprise customers via...
Job Description: Position: Technical Support Associate Location: Manila, Philippines About LRN: LRN is the... lasting competitive advantage. About the role: This role plays a crucial part in ensuring customer satisfaction...
Job Title Implementation Support Associate Engineer Job Title: Implementation Support Associate Engineer... in agreed Amadeus standards for tracking and future references. Provide testing support to the airport/airline customer...
. Manage timelines, requirements, and support initiatives to maximize project success and deliver exceptional customer... for effective interaction with internal teams and external stakeholders. Understanding of customer support dynamics...
. Manage timelines, requirements, and support initiatives to maximize project success and deliver exceptional customer... of customer support dynamics and a commitment to delivering projects that enhance customer satisfaction. Ability to adapt...
problems. Maintain up-to-date knowledge of products and services. Deliver exceptional customer service and support.... effectively. Document customer interactions and resolutions accurately. Collaborate with engineering teams to resolve complex...
of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support... intersection of our people, our customers, and our brands. In this role, you are responsible to handle inbound customer call...
-Act as main frontliner of customer support responds to customer queries and concerns in timely and accurate way...
Provide technical assistance and support for incoming queries via phone, email, and chat. Troubleshoot hardware... and software issues, guiding customers through step-by-step solutions. Document customer interactions and solutions in the...
and Support Proficient in MS Office and Google Workspace Experienced in customer service/stakeholder management Entry Level... documentation focal for all projects Support permitting and administrative requirements Support in coordination with Legal...
in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside...) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders...
of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support... intersection of our people, our customers, and our brands. In this role, you are responsible to handle inbound customer call...
Description: Duties and Responsibilities: Provide customer and technical support to customers through inbound phone..., chat and email requests. Independently identify, troubleshoot, document, categorize and replicate customer problems...
of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support... intersection of our people, our customers, and our brands. In this role, you are responsible to handle inbound customer call...
of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support... intersection of our people, our customers, and our brands. In this role, you are responsible to handle inbound customer call...
POSITION OVERVIEW This position is established to support regional Operations and Maintenance (O&M) by managing the end... of duties. Inquiry Handling: Respond to staff and customer queries regarding billing payments and other related service issues...
management skills Ability to support Business that runs 24/7 and provide solutions to customer pain points Ability to handle... We are looking for an experienced help desk manager (with voice support experience) to oversee our IT Service Desk support team in providing exemplary...
and Filipino Experienced in handling customer inquiries via multiple channels (i.e. phone support, emails and chat) Amenable... customer's account and transactions Serve as the voice of the customer and ensure that each customer query and issue...
or degree in relevant fields (Business, Communications) preferred. ⭐ 2-3 years of experience in customer support, preferably... SOPs. ⭐ Identify issues requiring escalation and coordinate with Tier 2/support leads as needed. ⭐ Maintain...
or degree in relevant fields (Business, Communications) preferred. ⭐ 2-3 years of experience in customer support, preferably... SOPs. ⭐ Identify issues requiring escalation and coordinate with Tier 2/support leads as needed. ⭐ Maintain...