-facing solutions that support the entire customer life cycle. Job Description Customer Service Consultants in this role get... process and technology management services offering an integrated portfolio of analytics-driven back office and customer...
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to provide customer service... and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing...
tracking. 4. Support and implement team initiatives such as customer journey enhancements, account maintenance, and product... usage monitoring. 5. Coordinate and schedule meetings for Customer Success Managers (CSMs) and provide back-office support...
to Delivery Journey and provides high quality frontline Customer facing service to support the Retail End to End integrated team... Support the redeeming and transferring of Customer Loyalty points Manage the lost/stolen/forgotten cards process Resolve...
Responsibilities Overview of the role but not limited to: Assist customers via calls as the major support channel... resolution to concerns or queries following organizations and client's SOPs thereby ensuring customer satisfaction Performs...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. • A typical day...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. • A typical day...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. • A typical day...
issues to support & engineering, etc. Ability to negotiate and move time frames while closing sales with a very high customer... stakeholders (legal, finance, sales, support, engineering, etc.) in a hybrid work environment. Develop a trusted relationship...
What you'll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries..., support requests, and escalations. Manage and resolve support tickets efficiently, ensuring a 90% One-Touch Resolution Rate...
1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner..."Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing...
1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner...Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing...
). Collaborate with customers, partners, and internal stakeholders (legal, finance, sales, support, engineering, etc.) in a hybrid... work environment. Develop a trusted relationship with key accounts, customer stakeholders, and executive sponsors...
with internal teams to ensure a seamless customer experience from acquisition through onboarding and beyond. Responsibilities... your client portfolio and small-scale projects - Support senior sales with inbound/outbound outreach - Contact landlords...
1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner...Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing...
1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner...Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing...
to customer queries and requests in a timely and accurate way via customer support channels (email, chat, social media, app... ratings and reviews, phone, community pages, marketplace chats and reviews, etc.).\ Maintaining a customer-first, positive...
What you'll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries..., support requests, and escalations. Manage and resolve support tickets efficiently, ensuring a 90% One-Touch Resolution Rate...
to support & engineering, etc. Ability to negotiate and move time frames while closing sales with a very high customer... with customers, partners, and internal stakeholders (legal, finance, sales, support, engineering, etc.) Develop a trusted...
and patient manner. Coordinates with key departments in resolving customer issues at first level support in a timely manner. Build.... Respond quickly, professionally, and accurately to all customer inquiries regarding terminal servicing inquiries through...