Responsibilities:Â Provide Tier 1 and Tier 2 support for Moodle users (learners, educators, and administrators...). Provide technical support through ticketing systems, email, and phone, ensuring issues are prioritised and resolved within SLA...
management and key stakeholders where necessary. Maintain a positive customer support experience and build strong relationships... of incidents and requests for service as the next Trade Management Support Analyst sought by a dynamic Independent Asset Management...
. With soaring demand, they are scaling their support function to serve an expanding customer base more effectively. The Role... with both clinical and technical stakeholders Strong grasp of software support processes, ticketing systems, and customer success...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
: We are currently looking to recruit a talented Application Support and Service Desk Team Leader who can manage and motivate the team..., has a passion and desire for customer service and excels in their role. This role involves the day-to-day management...
to join their remote South Africa-based team. This role is ideal for an organised, tech-savvy professional with sales support or customer... opportunities within the region. Minimum Requirements 2–4 years’ experience in sales support, customer service, or trade...
call escalations to 2nd Level and Specialist Support within the business as well as customer vendors. Liaise between users...Senior Support Engineer (Citrix) (CPT) IT - Support Cape Town - Western Cape - South Africa ENVIRONMENT: A dynamic...
Systems equipment at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site... Network & IT Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service...
Systems equipment at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site... Network & IT Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
intermediate Customer service / support experience will be advantageous Responsibilities: Creating and managing training... training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through...
Systems equipment at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site... Network & IT Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service...
We are currently recruiting for a Support Technician to join our international clients’ team on a permanent basis.... In this role, you will be responsible for providing effective first-level support for ICT services. Requirements: Experience...
intermediate Customer service / support experience will be advantageous Responsibilities: Creating and managing training... training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through...
intermediate Customer service / support experience will be advantageous Responsibilities: Creating and managing training... training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through...
Systems equipment at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site... Network & IT Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
intermediate Customer service / support experience will be advantageous Responsibilities: Creating and managing training... training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through...