with Customer Success Managers for post-implementation handoff. Collaborate with Product/Engineering to flag bugs or feature.../NPS) post-onboarding. User adoption and training completion rates. Smooth handoff to Customer Success teams...
We are looking for a qualified Customer Support Engineer to serve as a frontline representative by addressing inquiries... tickets to the appropriate Level 2 teams. Adhering to established communication procedures, guidelines, and policies...
-off de los clientes nuevos al departamento de Customer Success. Participar activamente de las reuniones de ventas... de administración y finanzas para el proceso de activación de cuentas. Crear tarea de creación de cuentas o pilotos en Manager...