About the job Junior Business Strategy Officer About the Job Location: Taguig Corporate Title: Assistant Manager... to join us in Taguig as a Junior Business Strategy Officer. In this role, you will support strategic initiatives aimed at driving CASA...
who believe they can make a difference, we are confident that we can achieve this goal. Job Description The Strategy..., and implementing processes that boost organizational effectiveness and competitive advantage. The Strategy Manager will lead cross...
Mission of Function The Market Strategy Supervisor is responsible for developing and executing data-driven go... a deep understanding of market dynamics, customer behavior, and industry trends. Responsibilities Overview Go-to Market...
Experience Improve buyers' perception of Shopee and SPX Increase customer satisfaction (CSAT) and Net Promoter Score (NPS) Reduce... contact rate and customer complaints Identify pain points across the logistics journey and propose scalable solutions Seller...
: Buyer Experience Improve buyers' perception of Shopee and SPX Increase customer satisfaction (CSAT) and Net Promoter Score... (NPS) Reduce contact rate and customer complaints Identify pain points across the logistics journey and propose scalable...
Planning Manager designs customer engagement campaigns and programs, develops the mechanics and success metrics, shapes desired... customer experiences and follows through to effective execution and thorough campaign analysis to evaluate effectiveness...
experience in a support, sales, or administrative function Strong communication, customer service, and organizational skills Tech...
operational processes to identify bottlenecks, inefficiencies, and risks across sales, customer operations, and support teams...
to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients.... Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using...
Planning Manager designs customer engagement campaigns and programs, develops the mechanics and success metrics, shapes desired... customer experiences and follows through to effective execution and thorough campaign analysis to evaluate effectiveness...
business. Strategy & Development Develop and implement strategic initiatives to enhance the customer experience and align... Key Skills, Qualifications & Experience Previous experience leading a customer service team or environment...
customer satisfaction and maximize revenue per user. Serving as the internal advocate for the postpaid base, the CBM Manager... ensures that lifecycle interventions are both commercially impactful and customer-centric. Focus Areas: - Develop and lead...
JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work... and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer...
readiness strategy for Customer Care Management activities Build a mid & long‑term roadmap for support readiness... goals, customer expectations, and product evolution Service Strategy and Design Drive alignment of service designer...
, financial services, and strategy. Make an Impact - Contribute to meaningful projects that shape our business and the future... customer satisfaction and adherence to quality, risk, and compliance standards. Implement continuous improvement initiatives...
, financial services, and strategy. Make an Impact – Contribute to meaningful projects that shape our business and the future... customer satisfaction and adherence to quality, risk, and compliance standards. Implement continuous improvement initiatives...
to our growing Customer Service team, connecting with users around the world. At Canva, we trust our Canvanauts to choose the balance... Writer, you'll own content quality and customer experience for a defined domain or set of user journeys...
, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer...Customer Advocate (Iloilo City) This role has been designed as 'Hybrid' with an expectation that you will work...
for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The... their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction...
- Provide real-time guidance to CSRs to improve communication quality and customer rapport. Follow-up Strategy Management...The Contact Center Lead plays a pivotal role in Manulife's Unassigned Customer Management (UCM) program by leading...