and outages. Service Now experience and/or any other ticketing management application. Experience with incident+ request... management, change management including CAB representation French is a plus. Personal Besides the professional...
technologies and more. Context: Thales Services Application Service Center is providing applications services for many business... units. With constant objective for customer satisfaction, Applications administrators provide services with data integrity...
, a conversational level in French would be appreciated. Sense of responsibility and customer-oriented attitude Has a continuous...: Minimum 5 years of experience in system management in a production environment. Experience in managed services or service...
. Advanced English knowledge, a conversational level in French would be appreciated. Sense of responsibility and customer... in managed services or service desk environments is a plus. General knowledge on Linux OS, Windows and web application ITIL...
and other stakeholders, including technical and business teams, to gather requirements and ensure product alignment with customer needs... languages (French) are appreciated. Perks & Benefits At Worldline you'll get the chance to be at the heart of the global...
of working in a Customer Service environment. . Exceptional interpersonal and communication skills to support all levels.... You are empowered to take ownership of tasks and be able to create an environment where you work to inspire customer loyalty...
the required technical specifications of the information system that meet the customer configuration needs. Coordinates... the requirements of users Initiating the first contact with the client after the service is contracted Sending...
customer orientation; Advanced level of English, French is a plus; Advanced communication skills both verbal and written... from various reports/sources in a cohesive & coherent manner Monitor the service delivery for particular clients, using existent...