to our team. You have Strong customer service orientation, developed social skills and cross-cultural experience and ability... vendor service classification and evaluate vendor security practice, including cloud security, data protection and incident...
engineering teams To have a strong understanding of customer service Highly Desirable: Knowledge UNIX / Linux Operating Systems... to quickly understand the Access Service environment (technical, operational and business) and the workflows used to enable...
. Problem analysis skills. Performing the service requires understanding documents in French/English and communication... with Customer. Intermediate knowledge of French Advanced knowledge of English Knowledge of office software (EXCEL...
perception Good communication skills Good organizational skills Strong analytical and structured mindset Customer and service... by tracking the time and costs Controlling of service provider contracts and follow up (all necessary tasks incl. PR, PO and SIO...
. What you will do Works under immediate supervision of Governance Service Delivery Lead/Head of Pillar and may have Management Trainees...); Coordinates team members in order to meet customer expectations, provides feedback for evaluation, 1 to 1s, sets the objectives...
. What you will do Works under immediate supervision of Governance Service Delivery Lead/Head of Pillar and may have Management Trainees... of tasks); * Coordinates team members in order to meet customer expectations, provides feedback for evaluation,1 to 1s, sets...
implementations. Knowledge of AI/ML fundamentals and applications in customer service. What we offer We support your well-being... customer needs, balancing state of the art AI solution capabilities to design, develop, and implements AI-powered...
OBJECTIVE OF ROLE Deliver exemplary customer service via phone calls / email / social media. As part of the Contact...) and English - fluency in speaking and writing correctly and at ease - mandatory · Good Communication and Customer Service skills...
, and shipping documents. You act as a key interface for customer claims, insurance cases, and SAP-based commercial processes... documentation for project shipments. Support the commercial handling of customer claims. Participate in the commercial management...
, and shipping documents. You act as a key interface for customer claims, insurance cases, and SAP-based commercial processes... documentation for project shipments. Support the commercial handling of customer claims. Participate in the commercial management...
of working in a Customer Service environment. . Exceptional interpersonal and communication skills to support all levels.... You are empowered to take ownership of tasks and be able to create an environment where you work to inspire customer loyalty...
location, responsible for service delivery, team leadership, capability growth, and customer success. The Practice Lead..., and customer satisfaction (NPS, AES, productivity metrics). Collaborate with other service lines ( Automation, BA, PMO, IAM...
measures. The position requires proactive participation in governance forums, service reviews, and continuous improvement.... Strong communication skills are essential, with fluency in English and a working knowledge of French preferred to facilitate cross...
a balance of deep and broad technical abilities along with outstanding customer service and account management skills. As the... sessions and service reviews with customer and partners Think strategically about business, product, and technical challenges...
and non-technical communities Intercultural work experience Strong service and customer orientation Well versed... platforms, opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program...
and middleware standard Provide technical consultation Task automation Risk and Cost Management Ensure Service Quality Targets.... Service Now experience and/or with any other ticketing management application. Experience with incident+ request management...
for major incidents and outages. Service Now experience and/or with any other ticketing management application. Experience... with incident+ request management, change management including CAB representation French is a plus. Personal Besides the...
resolution and root cause analysis for major incidents and outages. Service Now experience and/or with any other ticketing... management application. Experience with incident+ request management, change management including CAB representation French...
Awareness and Resolution Management Ensure Service Quality Targets are met for offered platform services Product roadmaps... and outages. Service Now experience and/or with any other ticketing management application. Experience with incident+ request...
and outages. Service Now experience and/or any other ticketing management application. Experience with incident+ request... management, change management including CAB representation French is a plus. Personal Besides the professional...