/groups. - Provide a point of escalation for the team for customer services issues. - Liaise with other support teams... service delivery lead within an international organization IT Skills - Windows PC administration - ITIL certification...
customer team to translate their business requirements into a solution design supported by the base solution. The Senior... expertise to the customer project team, as well as the ability to configure the solution to meet the customer and project...
and networking solutions is seeking a Pre-Sales Engineer to join its regional team in Bogotá. This is an exciting opportunity... for a self-motivated and technically skilled professional with a strong background in telecommunications and customer engagement...
ROLE QUALIFICATIONS REQUIRED: - 2+ years of experience in executive assistance, tech support, or customer service... from what can feel like an overwhelming process. Our team is growing, and we're looking for professionals who care about people...
consistent and timely completion of activities (Service Level Agreements (SLAs) and quality standards) - Monitor customer... and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world...
—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate... customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations...
assurances processes are initiated, adhered to, and monitored. - Lead a team of Project managers in delivering their projects... and guiding a team of Project Managers, ensuring compliance with timelines, budgets, and quality standards, while periodically...
We are seeking a bilingual IS Help Desk Supervisor to lead our technical support team in Medellín. This role..., including scheduling, task assignments, and coverage. - Ensure high-quality customer service delivery to employees, clients...
's annual programs or daily activities - Lead by example and support a team with brand expectations - Build relationships... services and lead a team to meet regulatory compliance and controls - Support audits and control reviews - Lead teams...
Marketing, Customer Service across multiple business units. The role will be an integral member of the Sales Technology... organization - Demonstrated ability to lead projects - Competency in Analytical Problem Solving, Customer/Partner Relationships...
client projects, guide team members, and ensure top-tier service - Build internal expertise and create resources to support... on crafting powerful media campaigns that align with larger marketing strategies. In this role, you'll take the lead in managing...
and equity for all. A Day in the Life: The Business Analyst supports the integral Service and Repair team by delivering... with Sales, Logistics, and Customer Service teams. What We’re Looking For - 3–5 years of experience in Operations, Order...
with customers at all times: - Develop quality strategies and policies, tailor-made processes to meet the customer expectations..., - Organize regular meetings with customers to fully understand their needs, link them to the company's service strategies...
for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales... team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks...
and working with a diverse, top talent team, this might be the idóneo job for you As a Quality Specialist you will lead quality... be... - Monitor and evaluate customer interactions across various support channels to ensure world-class service that aligns...
within the hubs, optimizing resource allocation and service delivery models. - Lead and manage a mix of experienced and junior... job Ready to push the limits of what's possible? Join Sanofi's talent team and you can play a vital role in the performance...
versions of Dynamics Sales and Dynamics Marketing, Customer Service across multiple business units. The role... - Demonstrated ability to lead projects - Competency in Analytical Problem Solving, Customer/Partner Relationships, Product...
Responsibilities: - Lead and manage the O2C team, ensuring efficient execution of billing and collections processes - Monitor..., ensuring timely and accurate billing and collections. This role requires strong leadership, analytical thinking, and a customer...
objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer... and with the customer in ways that maximize service levels and sales What You Will Bring A desire to drive your future...
Design, leveraging best practices and programming principles - Lead a development team in distributing tasks and performing...—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate...