RIA Mexico Solution is a leading company in the customer service industry, with over 10 years of experience delivering... a call center or customer service teams. Languages: Advanced proficiency in English. Skills Advanced Excel knowledge...
customer value and happiness through an efficient service delivery for our complete portfolio of Digital Services products... and solutions. In this role you will support our Digital Services sales and delivery teams and the overall Customer Unit...
in the internal TECHS system in support of our global processes and procedures. - Conduct on-site installation and service.../technical support. - Participate in the customer's engineering activities; communicate with the program Team; understand the...
is a trademark of NCR Corporation in the United States and other countries. Title: Customer Project Manager (CPM) Location: Mexico... to reflect in LOS tool with all of the shipments. - Support to receive the receipt / letters to recognize the revenue; - Keep...
**About this phenomenal opportunity! ** The DS Customer Project Manager drives large and sophisticated Professional... DS Customer Project Manager is the accountable of all deliveries under his purview, until the complete fulfillment of the contract...
since they'll be in the middle ground between the sales team and the service team. Meet and exceed KPIs pertaining to customer... of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner...
needs. Collaborates with peers to determine best solutions to support overall customer service needs. Assists in the... documentation and training materials in support of customer service and order to delivery process. Investigates and performs root...
agreed and can answer further enquiries from the customer easily and knowledgeably. - You understand the impact of service... stakeholders, especially from the store, to communicate customer enquiries, where CCC requires support, to collectively resolve...
Our client's Player Support organization is evolving to deliver transformative player experiences powered by data..., insight, and product/operational excellence. As a Senior Player Support Analyst, you'll act as a strategic thought partner...
of experience in contact center platforms or customer service operations support.* Recent, hands-on experience with Genesys Cloud CX..., and efficient customer service operations across global teams based in the US, India, and LATAM. This role is based in Mexico City...
's global helpdesk and end-user support model. This role goes well beyond day-to-day service management: it owns the future... to deliver consistent, high-quality support across time zones. Build a culture of excellence, critical thinking, customer...
level Sound understanding of customer support, operations, and processes - People Skills - Ability to work under pressure... Do (Responsibilities): - Real time on floor support (Queue monitoring, long call support, processes compliance, escalation point, Incident...
and Skills- Minimum of 6 months of experience as a bilingual customer service or support agent required - Advanced or fluent... guests with property and service inquiries, seeking support when needed to ensure correct information. - Engage guests using...
system validation, operational testing, and customer acceptance Support FAT/SAT activities Troubleshooting & Technical... equipment performance meets OEM standards Customer Support & Training Train operators and maintenance personnel Provide spare...
Senior Service Operations Analyst The Business Systems Analyst will provide input into the design of new systems... solutions for complex requirements. About the Role: Provides system support through troubleshooting researching and resolving...
, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided by the PepsiCo..., support, and management of the GRC solution for all PGT and Legacy SAP Solutions - Build Capex estimates for new deployments...
or equivalent experience. 5 years of experience in contact center platforms or customer service operations support. Recent hands... Contact Service Operations you will be trusted to provide hands-on technical support and platform configuration for Genesys...
- Empathetic with emotional intelligence - Commercial and business skills (customer service)... following responsibilities**: - Support in the evaluation and presentation of client and/or reinsurer materials...
Manager will drive all aspects of our Services and Products Sales Lifecycle, support marketing and lead generation campaigns..., and own Customer Success and Journey for existing clients.Responsibilities:Develop and execute a strategy to drive new...
management - process order intake, input into internal systems. Connect to customer portals and systems. May support... forecasting, billing and collection activities. - Key contact for customer inquiries, customer complaint (issue) resolution...