knowledge base of known support issues and resolutions Create and maintain application support service catalogue... and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application...
that all customer inquiries and issues are resolved correctly and in a prompt and professional manner. Review all technical support... Proven experience in managing a service and support focused team culture Five Years plus experience in a Technical Support...
Introduction As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team... category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing...
Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.... Learn more at betsol.com. Job Description Years of Experience: 1 – 3 years of experience in Technical Support / BPO...
team (such as Security, Asset Management, Information Management, Resource Management) providing a support service. Key... Accountabilities Support. Provides specialist knowledge in one of the specialist disciplines for a service delivery unit, business...
forward to growing together toward a brighter future. Role Purpose The role holder will provide a support service... and methods. Key Accountabilities Support. Provides a specialized support role (as defined locally) for a service delivery...
Asia Pacific region. Job Description Roles & Responsibilities : Work as CLT ( Customer Loyalty Team ) member... supporting IT Infrastructure operations and IT services for locations at RBIN-Bidadi location. Support budgeting, procurement...
opportunities. Drive customer service excellence, resolve escalations and enhance service delivery. Ensure adherence to global HR...Assistant Manager / Deputy Manager - Global HRSS (HR Operations / HR Support)- 7+years- Bangalore Summary...
customer service skills supporting external and/or internal customers in an enterprise environment Great phone presence... customer support to external enterprise customers with a focus on helping, advising, and empowering customers to achieve...
, Information Technology, or related field (or equivalent experience). Experience: 2–4 years in IT support or service desk roles... with ITSM tools (ServiceNow, Jira, etc.) and ticketing systems. Excellent problem-solving, communication, and customer service...
, Information Technology, or related field (or equivalent experience). Experience: 2-4 years in IT support or service desk roles... with ITSM tools (ServiceNow, Jira, etc.) and ticketing systems. Excellent problem-solving, communication, and customer service...
a skilled Service Engineer to provide comprehensive production support for Oracle Fusion Tax, Vertex, and integrated tax... Support (MOS - My Oracle Support). ● Create and manage Service Requests (SRs) for tax calculation issues, Vertex exceptions...
and customer support, our multilingual, omnichannel technology already impacts hundreds of millions worldwide. The Opportunity... The Product Support Engineer I role requires troubleshooting and assisting users with basic Product associated UI...
relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written... and verbal communications skills. ͏ 2. Provide customer support and problem solving from time to time Perform defect fixing...
workflows, escalate, and resolve customer service requests. Deliver first-level customer service via chat, phone...: 2+ years of technical support experience with call center exposure, preferably in a product company or managed service...
a Business Consulting - Application Support Engineer - Azure dev / Integration to join our team in Bangalore, Karnātaka (IN-KA...), India (IN). Business Consulting - Application Support Engineer - Azure dev / Integration Position Summary...
a Business Consulting - Application Support Engineer - Azure dev / Integration to join our team in Bangalore, Karnātaka (IN-KA...), India (IN). Business Consulting – Application Support Engineer – Azure dev / Integration Position Summary...
-solving mindset Ideally previous experience in customer service/client communication Strong Microsoft Office 365 skills...About the Role: Are you enthusiastic to enable and support Swiss Re Institute (SRI) in transformational projects...
Jobs Job Description Business Support Administrator Job Location: Bangalore, Chennai, Pune Location Flexibility: Primary Location Only Req Id... create a more sustainable future for all. Job Role: N1/N2/N3-Business Support Administrator Work Mode: Work from office...
products Seamlessly manage customer request tickets to meet Service Level Agreements (SLAs) Foster teamwork.... We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways...