: POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General... prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA...
, clean, and safe work environment by providing extraordinary customer service to all tenants and by closely monitoring the... Assist the client's Contracting Officer (CO) and Contracting Officer's Technical Representative (COTR) with acquisition...
, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key... with users to assist with data transfers. -Provides technical support through phone, email, and instant message remotely...
: POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General... prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA...
Strategic Thinking Technical Expertise Initiative Foster Innovation Results Oriented Teamwork Customer Service... CCAA GCWN M Overview: We are seeking an IT Support Specialist to support the Enterprise Service Desk (ESD) with Defense...
: Support the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact... client base through our devotion to delivering quality products and customer service, and to do that we need quality...
: Customer Support Management: Serve as the primary point of contact for specialized customer requests, managing end-to-end.... Provide guidance and instruction to customers on specialized support functions. Resolve complex customer issues...
: Customer Support Management: Serve as the primary point of contact for specialized customer requests, managing end-to-end.... Provide guidance and instruction to customers on specialized support functions. Resolve complex customer issues...
Responsibilities: Customer Support Management: Serve as the primary point of contact for specialized customer requests, managing... end-to-end support processes. Develop and maintain effective working relationships across the customer communities...
and eagerness to learn new technology. Demonstrated technical aptitude and knowledge. Demonstrated solid customer service skills... Analyst is responsible for providing technical hardware and software support for end users from support staff to top executive...
and support our customer. Job Duties: Perform Helpdesk Service Desk Operations; Triage Incident tickets issued according... and resolve new or assigned customer support request incidents. Assist in the preparation of technical documentation...
implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E initiative... and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects. Ensure customer...
needs, solicit customer feedback to improve service, and respond to requests for service and assistance. Ability to focus... establishments or individuals at sales office, store, showroom, or customer's place of business by performing the following duties...
description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service..., schematics and operational product manuals. Demonstrate a high level of customer service, with strong organizational skills...
&D to support continuous product improvement. In addition to core service responsibilities, the FSE II may be asked to contribute... internal and external stakeholders. Deliver first and second level technical support to customers as needed, including after...
service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer... representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm...
, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven... to one of these major markets IAD, JFK, MIA, ORD, PHX, SEA & SFO. Reporting To: Regional Training and Service Manager, Fleet...
: POSITION SUMMARY DIGIT is seeking a Identity and Directory Management Services (IDMS) Engineer to support the design... services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services...
as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to Unix OS technical problems...: SUMMARY DIGIT is seeking a Senior Platform Services Lead Engineer to support GSA platform management services...
, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven... to one of these major markets IAD, JFK, MIA, ORD, PHX, SEA & SFO. Reporting To: Regional Training and Service Manager, Fleet...