and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. Duties... to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers...
services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs... and alignment, perform all maintenance services. Perform job duties of all lower job descriptions (Mechanic and General Service...
in professional conferences ESSENTIAL FUNCTIONS PATIENT/CUSTOMER Essential Accountabilities Ensures communication... Analyzes problems from the customers’ point of view. Honors patient/customer/employee confidentiality. Seeks feedback...