; - Excellent interpersonal and customer service skills; - Ability to prioritize and manage multiple concurrent tasks...: - Professional and friendly working environment; - Training and ongoing development opportunities; - Exposure to challenging...
acceptance hand the project over to the customer service department. Help Identify future opportunities/phases of the project..., communicate project task statuses internally and to the customer) and assist in managing any project conflict or risk. Analysis...
responsible for operating sovereign GCP services, some of which are directly customer-facing and others which constitute technical... model. Team Collaboration: Collaborate with GCP service experts worldwide to help mitigate and resolve incidents...
service continuity and rapid restoration for Packet and Voice Core Network elements. You will collaborate closely with first..., to restore service performance.Conduct proactive maintenance activities such as daily walkthroughs and health checks for Packet...
Strong prioritization Customer orientation mindset Proficiency in Microsoft Excel Excellent communication skills, with the ability... training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over...
the required technical specifications of the information system that meet the customer configuration needs. Coordinates... the requirements of users Initiating the first contact with the client after the service is contracted Sending...
and corrective troubleshooting to ensure service continuity and rapid restoration for Packet and Voice Core Network elements..., including vendor escalation, to restore service performance. Conduct proactive maintenance activities such as daily...
, and continuous learning. Opportunities to influence global service capability and support major customer opportunities. Competitive..., and competitive landscape. Identify opportunities for category optimization, partner consolidation, and service innovation...
customer requirements for budget, timelines, and quality KPIs. You will contribute to the PM service portfolio and support the... to prevent business impact. Ensure customer-oriented communication with stakeholders and project teams. Formalise and report...
to operations, ensuring delivery aligns with VOIS customer requirements for budget, timelines, and quality KPIs. You will contribute... to the PM service portfolio and support the expansion of managed services while applying the NSE end-to-end delivery...
calls and emails responses to assess associates demeanor, accuracy, customer service performance, and conformity to company... and transport; - Ensure customer satisfaction by taking their requests into consideration; - Provide innovative solutions...
, staying organized, and building strong customer relationships? At Wipro Romania, we're looking for a proactive... Manage and oversee the progress of customer orders (Telecommunication products) Collaborate with internal teams and partners...
, communication, and presentations. Exceptional customer service orientation and ability to build strong client relationships... on best practices and optimal product usage to enhance performance. Identify opportunities for clients to improve their technical...
countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility... Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated...
in a multi-vendor environment, ensuring service continuity and quality. You will work closely with 1st Line Operations teams..., HSS, EIR, OneNds, SDL, PAG, FMP, GCC, Digitalk). Define and monitor service level agreements and KPIs, ensuring...
for daily banking, service, finding information and to buy our products. Together with Customer Journey Experts and Engineers...), InsideBusiness Services (our employee facing service platform), a mobile app and a lot of other specialized applications throughout...
support for Mobile Voice Core platforms in a multi-vendor environment, ensuring service continuity and quality. You will work..., and infrastructures within the Voice Core environment (HLR, HSS, EIR, OneNds, SDL, PAG, FMP, GCC, Digitalk). Define and monitor service...
: You bring proven experience working in Customer Operations and/or R&D environments, with the ability to design, develop..., and maintaining Carrier-Grade stability to deliver world-class support and outstanding service quality. Position summary...
, including own damage for Corporate Clients. Your main focus will be to ensure that service delivery meets client expectations... more efficiently Opportunities to build on existing skills and knowledge, as well as learn new skills in a continuous improvement...
in the high quality of service expected by them. In collaboration with the Project Manager/Account Manager of each customer... to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information...