any relevant business transformation activities within the team; Coordinate with the Training manager and L&D team to conduct... Training needs analysis and improve team competency and skills; Report on team performance, customer/client feedback...
written and verbal communication. Values & Behavior Customer Service Orientation. Quality Orientation. Empathy... computer systems Coaching and Feedback ability. Clear written and verbal communication. Values & Behavior Customer...
Manager Job Location: Baner, Pune Position Overview The Customer Service Manager is responsible for leading the customer... service team. The Customer Service Manager reports to the India Plant Head. He /She is managing the relationship with the...
Dedication to safety through our Zero Harm policy What you will do This role of Customer Service & After Sales Services... Manager is responsible for overseeing customer order management, enhancing customer experience, and leading after-sales...
Manager to own and drive the end-to-end customer journey. The role focuses on onboarding, engagement, retention, and growth..., Marketing, and Support teams to strengthen customer relationships and improve service quality.- Share regular, constructive...
CRM Manager will be responsible for managing the entire customer relationship lifecycle, ensuring seamless communication... Manager will also drive improvements in CRM systems, reporting, and customer experience strategies.Work Location: Kumar...
timely execution and registration of sale agreements.3. Customer Service & Issue Resolution- Address customer queries related...Work Location: Kumar Prestige Point, Shukrawar Peth, PuneKey Responsibilities1. Customer Relationship Management- Act...
)Responsibilities:- Managing and leading Customer Support Team - Manage and resolve customer queries via calls, emails or chats- Provide... accurate information regarding products, orders, returns and delivery.- Maintain high level of customer satisfaction...
Job Description: WBO:MWBC-Customer Service Officer CA & CMS INTERNAL USAGE: No. of Vacancies: Reports to: Customer... Service Manager Is a Team leader? N Team Size: Grade: Officer/AM/DM/Manager Business: Corporate Centre Department...
service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than.... Responsibilities: Process: Customer Success Location: Pune, Baner Previous Experience: 2+ Years Shift Timings: US Shifts (4:30...
complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service... and other departments to ensure consistent and effective customer support. Should have worked on Customer service teams with complete hands...
service for all customers. Customer Support manager’s will ensure that their teams are adequately skilled on all MEIDS...MANAGER – Customer Support The Customer Support Manager is a vital role in overseeing one of the key customer facing...
We are seeking a Customer Success Manager to lead strategic customer success initiatives for global enterprise clients. This role... focuses on customer retention, churn mitigation, and driving adoption of Vodafone's advanced telecom solutions...
Job Profile – PRM- After-Sales Job Summary: As a Customer Relation Manager you are fully responsible for planning... & execution of all PRM activities to ensure highest level of customer satisfaction and customer retention. You ensure...
Senior Product Manager - Customer Platforms Location: Pune (Baner) Product Scope: Customer App, Chatbot, Assisted.... ● Proven experience building self-service or assisted digital products. Strong intuition for customer behaviour + data-backed...
Senior Manager/Head of Support to lead our next chapter of customer excellence. This role demands a leader who can balance..., anchored in customer trust, technical depth, and operational rigour. You will lead with a customer-obsessed mindset, inspire...
in our newly established Customer Experience Manager role at Nutanix, where you will play a pivotal part in driving customer... in a dynamic market. About the Team The Customer Experience Manager role will be part of the newly established Customer...
regions. The individual will focus on customer retention, service adoption, operational performance, revenue protection... knowledge, and an ability to collaborate with senior customer stakeholders to enhance the overall service experience...
across Europe, the Americas, and APAC. In this role, the individual will champion customer satisfaction, retention, and service... service lifecycle-sell, build, and run-ensuring service continuity, operational excellence, and exceptional customer...
an impact? Driving Customer Adoption, ensure customers fully understand and utilize NiCE offered cloud service to achieve... and customer-focused Customer Success Executive to join our growing team. In this role, you will be responsible for managing...