Customer Services Executive Manchester (City Centre) £30,000 plus excellent benefits We're working with a well...-established, award-winning financial services business based in Manchester city centre, looking to recruit polished Customer...
Capita is seeking Customer Service Advisors (6 roles available) to be part of our vibrant team, on a key Financial... of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very...
, contact centre solutions, field service management, and automation tools. Exposure to GenAI solutions in service... exceptional experiences. You will support the design and delivery of end-to-end service transformation, always with the customer...
FM Customer Service Advisor Location: Manchester City Centre Full-Time | 4 months temp with a view to go permanent.... About You Experienced in using CAFM systems Strong background in customer service, helpdesk, or call centre environments. Confident...
resolution of any issues preventing service activation, in line with SLAs. Full ownership of customer cases from start to finish... Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch...
FM Customer Service Advisor Location: Manchester City Centre Full-Time | 4 months temp with a view to go permanent.... About You Experienced in using CAFM systems Strong background in customer service, helpdesk, or call centre environments. Confident...
experience the service every day - using real conversations, customer behaviours and contact trends to drive improvements... looking for someone who lives and breathes contact centre operations and understands how customer conversations translate into performance...
in the following ways: Manage a team/s of permanent and temporary staff within the Contact Centre function Maintain... Manager to join our -CONTACT COE GLOBAL TA UK team. This role is located in Manchester, UK In this role, you'll make an impact...
service role would be helpful, either from hospitality, retail or contact centre type environments. It would be great... Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then...
, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites. Whether it... everything - but here's what would help: Experience providing IT support in an SME/enterprise service desk environment. Customer-first communication...
of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part... any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management...
and customer support that keep your needs front and centre. VUE remains a family company founded and based in the UK.... Job Description This customer facing service position handles the scheduling of engineers to install new kits and fix service faults...
applications when required. What you'll bring: Proven experience in customer service in a fast-paced, challenging environment...: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank...
and customer support that keep your needs front and centre. VUE remains a family company founded and based in the UK.... Job Description This customer facing service position handles the scheduling of engineers to install new kits and fix service faults...
& Administration Supervisor to support the Service Manager and ensure the smooth and efficient operation of our busy Service Centre.... This is a varied position combining technical understanding, customer contact and operational coordination. Occasional work outside...
: Our customers are the most important part of our business and as a member of the customer service centre, it is vital... that you have the passion to deliver a seamless customer journey utilising technology to support a variety of contact channels. At L&Q...
As Scheduling Team Leader, you'll play a key role in overseeing the day-to-day operation of the scheduling/contact centre function... are consistently met. Key Responsibilities Lead and manage a team of contact centre operatives Take responsibility for the daily...
with your banding and experience. The Ideal Candidate Experience in the Contact Centre / Service Centre environment Experience...Be at the heart of operational excellence at Sodexo. As Command Centre Team Leader, you’ll take charge of the day...
macro talent - to support customer acquisition and brand awareness. Collaborate cross-functionally with key stakeholders... maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days...
and control improvements. Work closely with Contact Centre, Operations, Compliance and Risk teams to provide feedback, coaching... of all FCA-regulated and Financial Ombudsman Service (FOS) complaints. Reporting into the Risk & Regulation function, this role...