in both English and Filipino. Experienced in handling customer inquiries via multiple channels (i.e. phone support, emails and chat...Taguig City, Metro Manila, Philippines Customer Experience - Phone Support / Full-time Employee / Hybrid...
® certification in the Philippines says it all! What You’ll Do TTEC is a global leader in customer experience technology..., profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading...
promptly and professionally via phone, email or chat. Resolve product or service issues by clarifying the customer...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering...
(including but not limited to email, chat, and calls). Manage enrollment, client set-up, and deactivation processes... an excellent client experience, meet service level objectives with best practices and processes applied. Identify process...
promptly and professionally via phone, email or chat. Resolve product or service issues by clarifying the customer...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering...
promptly and professionally via phone, email or chat. Resolve product or service issues by clarifying the customer's complaint...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering...
type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat. . Document... to onshore service desk resources. . Provide End Users with customer service including telephone manners, writing skills...
on Laptop Troubleshooting, ChatGPT Customer Service Focused Self-aware, Self-regulating, Self-starter Highly adaptable...About the Opportunity: Our team is looking for a talented, motivated, and high-performing IT Service Desk Analyst...
type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat. . Document... to onshore service desk resources. . Provide End Users with customer service including telephone manners, writing skills...
for Incidents, Service Requests, and inquiries escalated from Tier 1 via phone, email, web chat, and ITSM tools. Perform advanced... with technical investigation and recovery activities. Associate Incidents and Service Requests with related ITSM records...
by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system... information and follows instructions correctly Customer Service and Conflict Management Understands the customer's needs...
issues and be a part of a dynamic, collaborative team. Customer service and a strong desire to learn and grow are paramount...! What You'll Do Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat...
type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat. Document... to onshore service desk resources. Provide End Users with customer service including telephone manners, writing skills...
goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience... include: Customer Satisfaction Score Service Level Goals Quality Goals Coach associates to ensure achievement of company...
type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat. Document... to onshore service desk resources. Provide End Users with customer service including telephone manners, writing skills...
type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat. Document... to onshore service desk resources. Provide End Users with customer service including telephone manners, writing skills...
by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system... information and follows instructions correctly Customer Service and Conflict Management Understands the customer's needs...
your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate...'s questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer...
Your potential has a place here with TTEC's award-winning employment experience. As a Director, Service Delivery... to reach for amazing. You'll report to the Executive Director, Service Delivery. You'll make an impact through your client...
by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system... information and follows instructions correctly Customer Service and Conflict Management Understands the customer's needs...