Senior Associate - Customer Support for Shopping. This is a hybrid work setup based in the Philippines. Job Summary...) Strong customer service skills, including the ability to make decisions based on the best interests of the customers Analytical...
Senior Associate - Customer Support for Policy. This is a hybrid work setup based in the Philippines. Job Summary... service to Customers and Account Managers including the appropriate escalation of Customer's issues Maintains a positive...
are required—only a positive attitude and strong communication skills. Key Responsibilities Provide excellent customer service through phone.../customer service experience (preferred) Strong English communication skills, both spoken and written Friendly, professional...
management tools which include but is not limited to emails, chat, calls, etc. Manage enrollment, client set-up... and accuracy, maintaining and fulfilling service level objectives with best practice and process applied. Identify key process...
, chat and email requests. Independently identify, troubleshoot, document, categorize and replicate customer problems... Language Strong customer service orientation Willing to work in Taguig on shifting schedules Requirements: Skills: Analytical...
Description: Duties and Responsibilities: Provide a professional and efficient customer support/service function..., voice mail, e-mail, chat, and in-person requests for IT assistance from users experiencing problems with hardware, software...
management tools which include but is not limited to emails, chat, calls, etc. Manage enrollment, client set-up... and accuracy, maintaining and fulfilling service level objectives with best practice and process applied. Identify key process...
but is not limited to emails, chat, calls, etc. Manage enrollment, client set-up, and deactivation process by closely coordinating... client experience. Perform work with a high degree of excellence and accuracy, maintaining and fulfilling service level...
certification in the Philippines says it all! What You'll Do TTEC is a global leader in customer experience technology and services..., profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading...
and communication skills Customer service skills and call centre experience Proficient in HRIS Systems and strong technical skills... concerns. Monitor and respond to incoming email/chat communications. Creating and sending mass email and call campaign...
environment; strong organizational and communication skills Customer service skills and call centre experience Proficient... resolutions and resolving concerns. Monitor and respond to incoming email/chat communications. Creating and sending mass...
, YouTube, and Facebook. Inviting applications for the role of Process Developer, Customer Care! A Tier 1 Customer Service... inquiries via phone, email, chat, or social media Assist with Customer issues and providing solutions Escalating complex...
is required for this position. Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent... orientation Excellent problem-solving and customer service skills Keen attention to details and spot-on accuracy...
certification in the Philippines says it all! What You'll Do TTEC is a global leader in customer experience technology and services..., profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading...
and professionally via phone, email or chat. Resolve product or service issues by clarifying the customer's complaint, determining...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering...
. Job Description Start with customer, end with customer Communicate to users via chat/f2f/emails to determine the nature of any problems... problems end-to-end and be a fast & eager learner. High service orientation and customer skills Ability to work under pressure...
and Filipino Experienced in handling customer inquiries via multiple channels (i.e. phone support, emails and chat) Amenable... also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop...
is required for this position. Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent... customer orientation Excellent problem-solving and customer service skills Keen attention to details and spot-on accuracy...
could look like together. Responsibilities (how we will measure your success): ⭐ Respond to client inquiries via chat... and email in a timely, courteous, and professional manner. ⭐ Resolve Tier 1 issues including account queries, service information, basic...
could look like together. Responsibilities (how we will measure your success): ⭐ Respond to client inquiries via chat... and email in a timely, courteous, and professional manner. ⭐ Resolve Tier 1 issues including account queries, service information, basic...