Customer Service Analytics & Insights Analyst 1449107 Hourly pay: $80-$90/hr Worksite: Leading podcast and audiobook... hours/week, 9 Month Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights...
Customer Service Analytics & Insights Analyst 1449107 Hourly pay: $80-$90/hr Worksite: Leading podcast and audiobook... hours/week, 9 Month Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights...
CS-Analytics & Insights Analyst This role is responsible for supporting the efforts of Client Global Customer Service... of Customer Service and the Client business. You are Curious. You are highly inquisitive, possessing a natural desire to ask...
analytics, automation strategies) - Customer service operations including contact center metrics (AHT, FCR, CSAT, NPS..., Knowledge Management, and Voice of Customer (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery...
in customer service contexts (chatbots, content recommendations, predictive analytics, automation) - Familiarity with customer... of Customer insights. ABOUT YOU You'll work cross-functionally with Customer Service leads and partner teams to drive projects...
customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct..., Audible, and Amazon Games businesses. The GME Finance team is seeking an experienced Senior Planning Analytics/TM1 application...
levels. - Experience working in a customer service-oriented team environment within a matrixed organization. - Experience...: - Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer...
with internal and external components. - Delivery credentials for Self-Service and Analytics solutions enabled with speech-based... of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys...
strategy and roadmaps aligned with business objectives and customer needs. Collaborate with BA/QA, technology, and business... specifications, maintaining a well-groomed backlog. Use data, analytics, and user feedback to inform product decisions and optimize...
use and ensure that these practices are used throughout the organization. - Responsible for providing excellent customer... service and meeting assigned deliverables for assigned projects. Minimum Requirements - Bachelor's Degree - 7-10 years...
Technology plays a critical and highly visible role in delivering customer-driven solutions across every area of the company... Business including portfolio management functions, operations and research analytics. What you can expect Build new...
, Mobile Design Systems to join our Design System team. This role is crucial for enhancing brand and customer experience... with Brand, Design/Creative, Product, Accessibility, User Research, Analytics and Technology SMEs. Create and maintain mobile...
exceptional business, customer, and financial outcomes over the long term. We are seeking a Director, Operational Risk Management... new and innovative uses of data and analytics to identify and mitigate risk Monitoring key risk indicators and trends...
with advisors across all channels, while partnering closely with internal partners to deliver exceptional service. The Portfolio... is being heard. Partner with product, service, marketing and distribution to optimize the experience for advisors doing...
of driving growth, deepening customer relationships, and delivering experiences that reflect our purpose and values. Within Brand... into actionable user stories and requirements that drive digital transformation and customer-centric experiences. Operating...
, deepening customer relationships, and delivering experiences that reflect our purpose and values. We are a diverse team... of strategists, creatives, and marketers who put the customer at the center of everything we do. Within Brand & Marketing, the Growth...
integration with site capabilities. Use data, analytics, and customer insights to inform product decisions and optimize..., deepening customer relationships, and delivering experiences that reflect our purpose and values. We are a diverse team...
with cross-functional teams—including Product, Design, Technology, Analytics, and Marketing—to deliver cohesive, customer-centric..., deepening customer relationships, and delivering experiences that reflect our purpose and values. We are a diverse team...
is central to driving growth, deepening customer relationships, and delivering experiences that reflect our purpose and values.... We are a diverse team of strategists, creatives, and marketers who put the customer at the center of everything we do. Within Brand...
, usability, and accessibility (WCAG). Translate insights from research, analytics, and voice-of-customer into actionable design..., and adjacent customer-facing platforms. This role is pivotal in shaping how customers, advisors, and clients engage with Prudential...