AI systems such as retrieval-augmented generation and agent orchestration. In this role, you will take ownership of complex data... customers across Caseware's cloud ecosystem. Location: This is a fully remote position located in Colombia. Contact Maira...
We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently... departments. Key Responsibilities Monitor real-time performance metrics, including call volumes, service levels, and agent...
--share#handleClick" data-provider="LinkedIn"> LinkedIn Development · Colombia, Costa Rica, Latam · Hybrid Senior... America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP...
years of experience managing customer support operations in Colombia. You have deep expertise in customer service excellence... and elevate our high-performing Customer Experience (CX) team based in Bogotá, Colombia. This is a full-time, on-site role...
to provide excellent customer service in a way that helps our stakeholders perform at their very best. The role will move... across the organization. This is a remote position based in Bogota, Colombia. This role partners with business stakeholders...
and Spanish. Customer service and communication skills. Teamwork and autonomy. Relevant information: Type of Contract...Title: Expert - OFR (OAM) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient...