on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service... portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing... of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault...
with customer facing SAP Technology Consulting (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations... and succeed. We are looking for highly motivated ,self-driven and customer-focused team members to strengthen the Cloud...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
Description Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM..., service and repair works Co-ordinate with vendor for systems under warranty/AMC. DG maintenance. Ability to install...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests... implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...
and sustainable software and technology solutions. Customer centricity is foundational to Client, and is reflected in the Client... (C=X2C2TM=1) digital experience to clients and their end customers. Client’ Service Transformation approach helps ‘shrink...
with customer facing SAP Technology Consulting (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations... and succeed. We are looking for highly motivated ,self-driven and customer-focused team members to strengthen the Cloud...
or higher Experience: Customer service Administration experience preferred VxMaintain knowledge and experience... of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
Workforce Data Admin As an Analyst in the Payroll Core data management, you will be responsible for supporting the day-to-day... Support: · Support standardized HR data administration processes and service level agreements (SLAs). · Maintain...
for routine DBA tasks. Deliver exceptional customer service and lead during production crisis calls. Collaborate with remote.... Manage release implementations and service requests. Conduct server-level and database-level health checks to ensure system...
to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor... before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements...
resolution, service requests, and escalations using Microsoft 365 Admin Center and PowerShell, ensuring SLAs are consistently... environments. The individual drives continuous improvement, ensures service reliability, and empowers teams to deliver on client...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
focus on on-premise Exchange and O365 environments. The position drives process innovation, ensures high-quality service... Services to optimize workflows, ensure service availability, and drive continuous improvement. 2. Oversee incident, problem...
solving Robust knowledge of self-service customer journeys, specifically within subscription models Experience... their education, businesses, and careers. As we broaden our emphasis on immersive customer experiences and supporting next-generation...