is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength...: Perform database maintenance tasks and collect relevant statistics. Enable and disable OpenPages System Admin Mode...
for delivering advanced technical support and troubleshooting expertise to optimize customer feedback and satisfaction. This role... Security Posture. 5. Enhance Customer Experience And Csat By Achieving High First Call Resolution Rates, Minimizing Rejected...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
service disruption communications. Globally monitor ticket queues to ensure Objective compliance and manage metrics. Conduct... OS, and SQL queries. Proven experience in supporting salesforce related issues. Salesforce Admin certification...
for delivering advanced technical support and troubleshooting expertise to optimize customer feedback and satisfaction. This role... Security Posture. 5. Enhance Customer Experience And Csat By Achieving High First Call Resolution Rates, Minimizing Rejected...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
risk and data privacy is maintained ͏ Provide customer support/ service on the DevOps tools Timely support... 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3...
of building an efficient, customer centric and self-reliant Contract admin team. Main Accountabilities: Ensure all KPIs.... Strong customer service, communication skills/soft skills Attention to details, process oriented and analytical skills. Effective...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
resolution of escalations and incidents through in-depth analysis and adherence to service level agreements (SLAs). This position... is integral to maintaining high standards of quality and customer satisfaction, leveraging expertise in SPLUNK and Splunk ITSI...
And Efficiency. 5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive.... Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information...
for delivering advanced technical support and troubleshooting expertise to optimize customer feedback and satisfaction. This role... Security Posture. 5. Enhance Customer Experience And Csat By Achieving High First Call Resolution Rates, Minimizing Rejected...