, HR recruitment, GSC admin team, GSC MCM, GSC IT, external vendors etc. The role is based in AMG Bangalore and reports... effective monitoring for overall admin activities within AMG and act as first line of defense for AMG Entity Management Team...
And Efficiency. 5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive.... Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information...
Demonstrated track record of strong service delivery Project Management / Communication skills/Customer centric... holder will play a pivotal role in driving on ground employee processes ( with clear KPIs and service levels) .Role...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
across the practice. Able to sell/major/complex assignments involving multiple practices/service lines Negotiates commercials... Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Owns and drives a system...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
And Efficiency. 5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive.... Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information...
Requirements While Implementing Itil Best Practices To Enhance Service Delivery And Operational Excellence. 2. Provide Advanced... Solutions Using Itil Frameworks And Snow Admin Tools. 3. Enhance The Knowledge Management System By Updating And Managing The...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
strong customer service skills. Desirable Skills/Experience: Minimum of 2 years implementing, configuring and maintaining Learning... an IS resource or the external vendor, reporting back to the customer when appropriate. Ensures the full realization of learning...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
/Chennai/Delhi Function: Customer Success - Managed Services (Projects & Transitions) Reports to: Transition Manager / PMO..., knowledge transfer (KT), governance packs, financial set-up, and handover to Service Delivery. KEY RESPONSIBILITIES 1...
with the risk management process Partner with service delivery leadership to both communicate and manage risk in delivery... and support function such as delivery, HR, Admin, Legal, Contracting and others Ability to communicate risk at all levels...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
and troubleshooting connectivity issues. âÃÂâ Validating the technical feasibility of the network design plans for customer...: Cloud Network Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end...
/Chennai/Delhi Function: Customer Success – Managed Services (Projects & Transitions) Reports to: Transition Manager / PMO..., knowledge transfer (KT), governance packs, financial set‑up, and handover to Service Delivery. KEY RESPONSIBILITIES 1...
And Efficiency. 5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive.... Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information...
Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests... implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...