on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
assignments and demand on new assignments based on track record and reputation ⢠Understands Wipro's core service..., ensures it is written up as a case study ͏ Contribution to Practice/Wipro ⢠Continually delivers all Wipro admin...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
. ͏ ͏ ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer... unauthorised changes No formal escalations ͏ Mandatory Skills: Linux Admin . Experience: 5-8 Years . Reinvent your world...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
. ITIL knowledge on INC/SR, Problem, Change and Helix/BMC/Service Now or any other ticketing system. Works in different... to have Single View admin &PE related knowledge. Good to have Basic AWS Practitioner knowledge. Knowledge on Billing & Rating...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
in the Product/Service Planning based on the customer requirements Define & develop the required specification documents... using (web services, SOAP, email, MID, etc...). Splunk administration experience. Splunk Certified Admin/Developer...
Description Taking care of overall Facility & Admin activities. · Daily, Weekly, Monthly technical check per PPM... schedule. · Attending TT calls for corrective maintenance, service and repair works · Co-ordinate with vendor for systems...
. We will never sell on customer data - we couldn’t even if we wanted to. Designing products that are simple to use and easy... and SOSL. Functional knowledge of Salesforce Sales, Service, and Community modules. Experience with Salesforce DevOps...
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties... Branch Appliance (SBA) scenarios where applicable. Proactively monitor Teams service health, SBC alarms, trunk utilization...
is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user... end user Service requests solutioning by maintaining quality parameters Act as a custodian of client's network/ server...
and providing excellent, world-class customer support. The Operations Admin interfaces with all our businesses within NBCUniversal... their needs and concerns Excellent communication and customer service skills Ability to work across platforms and with various...
information, visit us at www.wipro.com. Job Description: Job Description JD for Customer service administrator - Asset... required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics...