Develop the CS Learning & Development Team Ensure all source of knowledges are available with good quality Optimize... Knowledge Management System (KMS) to support great quality service Ensure all Standard Operating Procedures (SOPs) are in place...
Job Description: Develop the CS Learning & Development Team Ensure all source of knowledges are available with good... quality Optimize Knowledge Management System (KMS) to support great quality service Ensure all Standard Operating Procedures...
skills-based training covering sales processes, customer handling, school operations, and SOP compliance. Facilitate product... and refresher training to maintain consistent service quality. Monitor operational performance data to identify gaps and design...
. Experience in training sales, customer service, or operational teams is preferred. Familiarity with telesales processes..., Headmasters, and Telesales Agents. Conduct skills-based training covering sales processes, customer handling, school operations...
. This role ensures that learning initiatives are aligned with business goals, operational needs, and company values..., while building a strong learning culture and supporting leadership and talent growth. Key Responsibilities Training Strategy...
. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our users. Join us in shaping... to be excellent in everything we do! Responsibilities Provide exceptional customer service by addressing customer inquiries...
and capable Service workforce to conduct required service tasks in time and quality. Also promotes Sustainability & Digitalization... to customers. Acts as escalation instance for resolving issues with service delivery and internal units. Manages organization...
, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow... and succeed. What you'll do: As the CX Solution Advisor (SA), you will be the go-to person for any CRM Sales or Service...
, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow... and succeed. What you'll do: As the CX Solution Advisor (SA), you will be the go-to person for any CRM Sales or Service...
, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow... and succeed. What you'll do: As the CX Solution Advisor (SA), you will be the go-to person for any CRM Sales or Service...
organisation supporting our client's operational, technical, and service capabilities in the region. While your employment... our global growth. Job Description As a Senior Manager, Customer Operations team, you will play a critical role in ensuring...
organisation supporting our client's operational, technical, and service capabilities in the region. While your employment... our global growth. Job Description As a Senior Manager, Customer Operations team, you will play a critical role in ensuring...
or Bachelor’s degree Exceptional customer service, active listening, and clear verbal/written communication Ability to handle... and service protocols. You’ll work with supportive colleagues in a fast-paced, international environment, and build skills...
a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive... Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills...
. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive... Technical Service and Development Specialist based in Jakarta, Indonesia. The candidate will be mainly focused on the product...
leadership, drive deal closure, and ensure exceptional customer satisfaction. If you're a motivated relationship-builder... with C-level executives and technical leaders at top bank and enterprise customers - Understand customer business objectives...
solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success..., scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders...
with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries... the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide...
of work, etc.) to provide over-the-top customer service and support. Understand the value proposition of our CDN and cloud... generating pipeline to meet and/or exceed quota. Create and maintain all major customer deliverable (proposals, statements...
of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment... thrive in the electronic ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience...