in managing customer expectations for project deliverables, managing stakeholder communications and helping to implement...Primary Objective Lead and manage end-to-end programme/ project planning, executing, monitoring and controlling...
, with at least 3 full lifecycle of system implementation. Technical project management skills, preferably with experience in managing...), Agent/Customer/Claim Portal, Corporate Websites and Data Lake. Priority will be given to candidates with experience...
successful delivery. Evaluate and enhance project delivery processes for improved efficiency, quality, and customer satisfaction...) to deliver quality outcomes. Apply industry best practices and project management methodologies (Agile/Waterfall/Hybrid...
to work with Service Coordinator to oversee all services and project delivered technical services team Responsible... completion for all assigned projects. Be the point of contact for project closure, responsible to work with Ops team to ensure...
processes, reports and applications in order to optimize system effectiveness Conducting customer interviews and producing... needed Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting...
Key Responsibilities Lead end-to-end project management for mobile banking initiatives, from planning to execution.... Implement and champion Agile practices (Scrum, Kanban) to improve delivery speed and team collaboration. Manage project...
) Project Management Typically requires at least 5 years working experience as a business analyst or a role from IT project... management environment with good customer exposure and business acumen. Understands the business and industry....
Job Summary Leading and managing IT program/project from preparation to execution and closure by adheringto DKSH... Group IT Project Methodology while tracking and controlling key project metrics ofscope, time, cost, and quality and meeting...
stability in legacy application to support customer and partner. Adhere to Global Application Support and Prevention...
is managing a deal, partner with the Deal Manager with Customer Centric approach to ensure that stakeholder expectations... is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams...
Train clients on the use of new or updated products Update team and manager on project developments Create and manage..., and updates into confidence. Designed for professionals fluent in Mandarin and English, the work balances project tracking...
Join Our Family Today. Together, We'll Make Travel Better. The Customer Service Manager is to ensure that guests... and to attend meeting(s) when required. To conduct On the Job Training (OJT) for team members on customer service topics...
of customer support operations experience Exceptional problem solving skills, strong Excel / data management skills Project... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
is managing a deal, partner with the Deal Manager with Customer Centric approach to ensure that stakeholder expectations... is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams...
and more. What Do We Expect From You As a Data Analyst for Customer Service Operations reporting to a Manager, you will play a key role..., and cross-functional project impacts. You will analyze patterns in customer interactions, detect emerging issues, and transform...
of customer support operations experience Exceptional problem solving skills, strong Excel / data management skills Project... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
opportunities to build the knowledge and skills necessary to empower a customer obsessed organization. We develop training materials... led training across the customer support network. About The Role The Senior Training Lead is responsible for building...
of customer support operations experience Exceptional problem solving skills, strong Excel / data management skills Project... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
Month) Before handling full customer support responsibilities, you will: Join the Implementation Project team Participate... or unresolved issues to: Implementation Project Manager (Tier-2) Product / Engineering teams where required Track issues through...
Job Summary Customer understanding, insights to support data driven processes and addressing business... to drive customer experience improvements across all touchpoints to achieve customer KPIs and gathering insights of the market...