to AirAsia digital platforms enhancing the overall customer experience Work with the software engineering team to work on new... development teams and stakeholders throughout the project and create requirements and stories Ensure that the team...
all customer segments and various stages of product development life cycle to support the company business objective.... Job Responsibilities: Develop and articulate a clear, compelling product proposition that aligns with business goals and customer needs...
bucket and perform sufficient checks to minimize the activities. Monthly Reporting of IMS, Customer/ Channel P... by working closely with channel/ Account heads & assisting to accurately project the year/ LV. Assist Business team in simulating...
passionate about making a meaningful impact, and always doing the right thing. About the role Reporting to ASEAN Customer Service... & Forecasting, Project Management, Improve business processes, Accounting principles, Financial Reporting, Internal controls...
on creating great customer experiences. Work is organized into 6-week cycles, where you will set objectives, guide the team...-centered, data-informed approach by gathering and synthesizing user feedback from multiple channels, understanding project...
of excellent customer service. Job Accountabilities - Key Accountabilities Contribute to the implementation of underwriting... and respond to needs of customers. Support implementation of customer initiatives. Provide status updates. Resolve technical...
/ sales and service transformation Omni-channel customer journey and experience design Operating model transformation Digital..., competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc. Developing...
generation, autonomous agents, and customer experience automation . Partner closely with clients to assess data and AI maturity... Management - Manage a project or program team; develop work plans for the engagement; determine the client needs by selecting...
/ sales and service transformation Omni-channel customer journey and experience design Operating model transformation Digital..., competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc. Developing...
/Consumer Health Experience, Brand Management, Project Management, Analysing sales, Customer Relationship Management (CRM... and customer organisations Strong leadership skills and energetic management style. Demonstrated creativity and innovation...
such as knowledge management, synthetic data generation, autonomous agents, and customer experience automation . Partner closely... or market positioning material. Engagement Management - Manage a project or program team develop work plans for the engagement...
of the Project Program/ Portfolio Creating and managing long-term program goals Developing a budget and operating plan... areas for improvement Lead and Direct Project Management Teams to achieve ultimate Program goals Ensuring goals...
of the Project Program/ Portfolio Creating and managing long-term program goals Developing a budget and operating plan... areas for improvement Lead and Direct Project Management Teams to achieve ultimate Program goals Ensuring goals...
on delivering outstanding customer service and/or improving customer advocacy. Take responsibility for ensuring that appropriate... arrangements are in place for delivering a seamless customer experience. Evaluate customer information from many sources...
effectively such that the project's legacy is efficient, automated and scalable solutions that free and support staff in adding... are expected to: Effective project and stakeholder management skills, coupled with a strong business-oriented mindset...
activities focused on delivering outstanding customer service and/or improving customer advocacy. Take responsibility... for ensuring that appropriate arrangements are in place for delivering a seamless customer experience. Evaluate customer...
. Compliance and Risk Management: Maintaining a thorough understanding of anti-money laundering (AML), know your customer (KYC.... Conducting market research to identify trends, customer needs, and competitive opportunities. Customer Relationship Management...
such that the project's legacy is efficient, automated and scalable solutions that free and support staff in adding business value... project and stakeholder management skills , coupled with a strong business-oriented mindset that enables him to bridge...
activities focused on delivering outstanding customer service and/or improving customer advocacy. Take responsibility... for ensuring that appropriate arrangements are in place for delivering a seamless customer experience. Evaluate customer...
on creating great customer experiences. Work is organized into 6‑week cycles, where you will set objectives, guide the team... from multiple channels, understanding project goals, and ensuring alignment between roadmap, team priorities, and broader product...