and retention strategies Monitor industry trends and customer competitive intelligence to inform product marketing plans..., launched, and adopted across our global customer base. You will be responsible for defining product narratives, crafting...
intelligence on customer plans, formularies, guidelines and likely implications for sales plans, and signpost accordingly... and key decision makers To work transparently and maintain up to date account and customer records, ensuring forward planning...
actionable business intelligence and strategic insights, analyzing market trends, customer needs, and competitor activities... and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead...
lead, coach, and develop our customer service team, equipping them with clear, practical playbooks that empower the team... per week and work 1 day from home. 🔥 Key Responsibilities As our Operations Manager you will: Lead and coach the customer...
, customer concentration, and market volatility. Develop and track SaaS/marketplace KPIs: ARR growth, net revenue retention, CAC... payback, unit economics, cohort analysis. Lead monthly variance analysis and quarterly board reporting, providing clear...
by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly..., build executive-level relationships, and lead go-to-market strategies across insurers, reinsurers, brokers...
documentation via our proprietary CofaFlow system and use of Legal and Pre-sales Perform full KYC (know your customer) and UBO...-lead generation Sales negotiation and communication skills Able to build rapport and long-term relationships with clients...
documentation via our proprietary CofaFlow system and use of Legal and Pre-sales Perform full KYC (know your customer) and UBO...-lead generation Sales negotiation and communication skills Able to build rapport and long-term relationships with clients...
, efficient, and increasingly customer-centric by modernising operations and embedding a “One Hiscox” mindset. It underpins the..., intelligence, and cost savings while reshaping how Hiscox works and grows. The Role The Tech Transformation Programme Manager...
actionable business intelligence and strategic insights, analyzing market trends, customer needs, and competitor activities... and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead...
Description Do you share a passion to make customers successful? Do you believe that a deep understanding of customer... data analytics and business intelligence (BI) solutions? Do you thrive in a dynamic environment working with diverse teams...
. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable..., and operational workflows. Lead discovery and scoping from pre-sales through post-sales, translating ambiguous workflow needs...
, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include... Lead the Technical Win in High-Stakes, Complex Deals Own technical strategy for the most complex Enterprise opportunities...
liaison between clients and cross-functional internal teams, driving seamless communication and project execution. Lead..., Smartsheet) is a plus. Personal Competencies Exceptional customer focus with a strong sense of ownership and accountability...
of Digital Regulation (including online safety, artificial intelligence and consumer protection). Deloitte's E&RC team... we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate...
platforms within the consumer business, including events and town halls, ensuring consistent and impactful messaging. Lead... Preferred Qualifications, Capabilities & Skills Demonstrates high emotional intelligence: with the ability to understand...
AI for underwriting/claims/credit files, Customer Intelligence & RM copilot, RegTech & AI Governance, Collections, Payments Ops), create... reference architectures (LLM/RAG, data governance, security, guardrails), and lead pre-sales (workshops, RFP/RFI, SoW, PoV→Prod...
sales strategy that aligns with business objectives and market opportunities. Market Intelligence & Customer Feedback...: Gather and report market intelligence and customer insights to inform business decisions and strategy. Stay ahead of market...
and previous colleagues. The Research & Insight team are driven to be the 'voice of the customer' across Informa, covering... all customer groups including: audiences, delegates, visitors and commercial partners. They aim to empower the business...
across 4 domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, and AI for Sustainability. With a full... leadership in evolving delivery models and operational practices to enable growth. · Lead or contribute to internal initiatives...