and contact center solutions based on its powerful Message Video Phone (MVP ) global platform. More flexible and cost effective... than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile...
Infrastructure, Asterisk PBXs, Five9 call center systems, and call recording systems for the global Operations team. Daily... responsibilities include maintaining high quality and availability for all voice systems, supporting architecture tasks...
enterprise Contact Center and corporate telecommunications systems Design, configure, enhance, and test platform elements...'s customer facing Contact Center omni-channel platforms and corporate telephony technologies. Expertise supporting the technology...
.x and above, including Unity Voicemail, Contact Center and Jabber products preferred. Experience working in a 24/7... and billing disputes. Provides IT and end user training on voice systems where required. Assists with planned and emergency...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... Systems, Risk Management, or a related field Experience in integrated risk management, safety, or healthcare environments...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... Systems, Risk Management, or a related field Experience in integrated risk management, safety, or healthcare environments...
exclusively for Visy. Job Description Position Summary: The IT Support Engineer is the first point of contact for IT support...-making it into new products that you know and love. Visy has partnered with ANSR to establish a global center of excellence...
, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology.... Oversee technical components such as UC configurations, contact center workflows, telephony porting, integrations, and IVR...
is to have a stable, reliable, and innovative call center environment for our customers. What You Will Do Genesys applications and systems... and incidents What You Should Have Minimum 1-3 years' experience in Genesys Knowledge and experience with Genesys contact center...
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global... SLOs and error budgets across all production systems. Continuously analyse error-budget burn to halt risky deployments...
enterprise solutions leveraging Google Cloud Contact Center AI (CCAI), Dialogflow CX, Looker, and Contact Center as a Service..., Vertex AI. Ability to support multiple projects simultaneously. Experience with multi-site contact center implementations...