Hiring Requirements - Knowledge & Skills Knowledge of Insurance operations Knowledge of BPO Industry, Contact Center and Back...-Office Operations Knowledge of common contact center and back-office metrics Advanced MS Excel skills Advanced PowerPoint...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered... and analytical skills, project management skills and the ability to cooperate with cross-functional teams. Projects are likely...
, Integration, Automation Analytics, Project Delivery, and Vendor Management. Leveraging SAP SuccessFactors as the primary global HR... for managing IT Service Management Center (ITSMC) tickets, ensuring timely resolution of user issues, and facilitating user...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered... and analytical skills, project management skills and the ability to cooperate with cross-functional teams. Projects are likely...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered... e.g Anaplan, NetSuite, Tableau, Coupa Project Management and Organizational Skills. Project management and organizational...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS , Contact Center and AI-powered.... E xperience in using NetSuite and EP is a plus Organization and Project Management skills - Strong organizational and project...
systems, job portals, and candidate sources Project Management knowledge (advantage) Skills And Competencies... as advised by the line manager. This role is to adhere to the agreed training guidelines and performance standards set by the DSV...
, Integration, Automation Analytics, Project Delivery, and Vendor Management. Leveraging SAP SuccessFactors as the primary global HR... for managing IT Service Management Center (ITSMC) tickets, ensuring timely resolution of user issues, and facilitating user...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... person within the human resources function of an organization. Principally, reporting to the People Partner Manager, the...
such as Certified Facility Manager (CFM), Project Management Professional (PMP), or Leadership in Energy and Environmental Design (LEED..., and financial planning. Some project management skills to oversee capacity expansion projects and resource allocation initiatives...
Do You will design and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting... for improvement to enhance efficiency and performance You will perform risk analysis, and change management, ensuring project success...
and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting data... to enhance efficiency and performance You will perform risk analysis, and change management, ensuring project success and on-time...
Hiring Requirements - Knowledge & Skills Knowledge of Insurance operations Knowledge of BPO Industry, Contact Center and Back...-Office Operations Knowledge of common contact center and back-office metrics Advanced MS Excel skills Advanced PowerPoint...
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global...). Strong project management and communication skills in a remote-first environment. Nice To Have Familiarity with print production...
Management: Collaborate with project managers to design and oversee end-to-end project rollouts. Manage system lifecycle... software applications preferred. Proven expertise in: Technical configuration and programming of AI and contact center...
. Project Management: Manage multiple site visit projects simultaneously, ensuring timelines and deliverables are met. Call... Center Operations: Utilize knowledge of contact centers to prepare and coach team members on how best to present their parts...
of BPO Industry, Contact Center and Back-Office Operations Knowledge of common contact center and back-office metrics... (Kaizen) assigned per functions. Project / Service Delivery Responsible for executing the tasks assigned by the project...
inefficiencies, and design innovative, AI-driven improvements. Project Management - Plan, manage, and execute initiatives... in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care. Demonstrated...
, with at least 1 year quality assurance experience in contact center operations. (for internal) Existing frontline supervisors or team... leaders with previous Quality Assurance experience in Contact Center Operations. Technical skills Proficiency with MS Office...
inefficiencies, and design innovative, AI‑driven improvements. Project Management – Plan, manage, and execute initiatives... in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care. Demonstrated...