and project management as part of the Service Management & Excellence team at Vestas' Finance Shared Service Center (SSC...The role will be under the Finance Shared Service team in Manila. The Manager is responsible for transition management...
, and 2 years in IT Operations. Preferred Qualifications: AZ-900 / AZ-104 / ITIL 4 Certification Project Management...The Infrastructure Operations Assistant Manager role offers an exciting opportunity to lead and enhance the Global...
from us. Find a job you'll love today! Position Purpose: The Senior Manager, Commercial Bid Management is responsible for developing... Accountabilities: Develop and deliver innovative, AI-enabled CXM and contact center solutions that drive revenue growth and improve win...
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global... Strong leadership and project management abilities Creative problem-solving skills and ability to think outside the box Experience...
Employment Type: Full-time/Permanent Location: Full On-site Department: Philippine Contact Center Support Team Reports... To: PCST Team Leader The Philippines Contact Center Support Team (PCST) manages the service quality of two outsourcing partners...
Manager shall support the Regional Station Manager on on-ground project management for fleet expansion and launching expansion...About the unit: Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center...
, CX is an expert in account management, program/project management, and technical resolution, excelling at the highest... Management in presales or post-sales, including program or project management. Strong communication and presentation skills...
the performances at all levels Strategic Skills Well verse with customer service and contact center operations and able... required reports for the management Formally delivers information & presentation to groups about products & services Structure...
the performances at all levels Strategic Skills Well verse with customer service and contact center operations and able... in the multinational BPO / Call Center industry Practicing Root Cause Analysis in performance/operational management...
managing teams of 10-25 direct reports Contact Center Operations experience. Leadership and Change Management: Demonstrated... Management: Understanding of project management methodologies and their practical application Experience in leading cross...
of Workforce Management experience 5+ years of Supervisory/ Management experience Multi-site and Multi-skill call center..., scheduling and real time practices. Responsibilities Responsible for being the client single point of contact, managing...
) and service management for local services Depends on location: growth of business Point of contact for clients (in case of local... of the team Implement and develop policies and procedures Strong leadership skills Strong and organized Project Management...
. - Familiarity with medical governance, regulatory, and pharmacovigilance processes. - Project management skills and experience...Site Name: Finance Center Building Posted Date: Jan 15 2026 Position Summary You will lead local medical activities...
management or voice technology service management experience. Certifications in Project Management or IT Service Management... worldwide. Job Description Act as the primary contact for major incidents, coordinating customer voice teams and leading root...
Advanced proficiency in WFM software, analytics tools, and financial management systems Strong understanding of contact center... WFM in cross functional or country-wide meetings. 2. Financial Management and Performance- Manage the accounts Project...
cost center (for global services the GOM is responsible) Employee management and development of assigned associates... Strong leadership skills Strong and organized Project Management skills Outstanding product knowledge and customer service orientation...
policies and procedures Strong leadership skills Strong and organized Project Management skills Outstanding product knowledge... margin (OM1), and their continuous improvement of the respective cost center (for global services the GOM is responsible...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing...'s enterprise customers. This position requires a deep understanding of cloud contact center solutions, a passion for customer...
, Integration, Automation Analytics, Project Delivery, and Vendor Management. Leveraging SAP SuccessFactors as the primary global HR... for managing IT Service Management Center (ITSMC) tickets, ensuring timely resolution of user issues, and facilitating user...
management, CX management, business intelligent and contact center technology support aligned to vision Ability to understand... transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution...