Payroll Contact Center Analyst who will serves as the first point of contact for employees with payroll-related inquiries.... Identify trends in contact center tickets and recommend solutions to recurring issues. Assist in preparing payroll reports...
Contact Center Specialist to join our Shared Services Center of Excellence, where you will play a critical role in improving... the performance and efficiency of our contact center by gathering, analyzing, and reporting data on customer interactions...
Payroll Contact Center Analyst who will serves as the first point of contact for employees with payroll-related inquiries.... Identify trends in contact center tickets and recommend solutions to recurring issues. Assist in preparing payroll reports...
Contact Center Specialist to join our Shared Services Center of Excellence, where you will play a critical role in improving... the performance and efficiency of our contact center by gathering, analyzing, and reporting data on customer interactions...
’ experience in Banking Customer Service, Deposit Operations, Contact Center and/or Retail Banking Comprehensive knowledge of the...SUMMARY/OBJECTIVE: The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical...
: This position is the first level of management within the Contact Center. Directs the daily workflow of an assigned unit... of departmental systems, documents and procedures Previous call center, banking operations, or customer service experience...
Position Summary: The Bilingual Contact Center Supervisor will oversee and assist customer service employees in the... that client issues are dealt with in an efficient manner, informing the Operations Manager of any critical issues that may arise...
The Customer Service Team Lead for Contact Center is responsible for overseeing the day-to-day activities... levels of the CSR team to ensure that client service levels are met or exceeded. Manage Five9 Contact Center to ensure...
responsible for member interactions. Reporting to the Contact Center Operations Manager, the Supervisor drives operational success... TO: MGR - CONTACT CENTER OPERATIONS JOB CODE: 5004 PAY RANGE: $76,315.00 - $78,000.00 ANNUALLY GENERAL DESCRIPTION: The...
: Admissions Team Lead - Patient Access Contact Center - Primary Care / Pediatrics / Urgent Care - Full-Time, Hybrid Department... operations of assigned unit. Coordinates patient flow and adjusts work assignments to minimize patient wait times. Ensures...
center operations, data analysis, and customer experience metrics (VOC, CSAT, KDS) Nexidia, CallMiner, or similar tool..., please click or copy the link below to your browser. Location Details Riverchase Operations Center Location: Hoover, Alabama...
Training Manager to identify and address content gaps specific to contact center operations. Serve as a bilingual subject...Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist...
We are seeking a seasoned Product Manager to lead the strategic migration of our legacy contact center platforms (e.g... scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve...
Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps... to District Manager. 8. Contact with Vendors when self maintenance and repair is impossible. 9. Perform any other related...
Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent... performs a variety of call center tasks such as scheduling appointments, updating insurance information, and assisting patients...
and development of innovative Customer Interaction and Contact Center AI solutions. As a Senior Manager you will serve as a strategic... at a senior level. Responsibilities - Lead the design and implementation of innovative Customer Interaction and Contact Center...
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager... decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic...
levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians... of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center...
infrastructure areas. Single point of contact between Supplier team and Data Center Operations organization for all technical... looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Data Center Operations...
to support local leadership. Position Overview The Manager, Center Operations oversees the Specialist, Center Operations... center operations and family communication. Partner with Marketing to ensure consistent client materials, branding...