GENERAL SUMMARY: The Director of Contact Center is a senior leader responsible for delivering operational excellence... planning, tactical organizing, and the operational oversight of the patient facing Contact Center and the patient billing...
Director will monitor key performance metrics, drive process improvements, and serve as primary point of contact for client... care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network...
feedback early and often to the Franchise Owner and Director of New School Support, allowing for course corrections... standards Primary contact for all Franchise Owner questions Introduce the Franchise Owner to key internal stakeholders...