have occasion to field an inquiry call or conduct a walk-in or scheduled tour. Work with all departments to support the sales... communication with inquiries and prospective residents. Accurately maintain the Organizational and Contact libraries in the...
Great-to-have: Experience in a monitoring station environment Experience in a call center environment Advanced... accomplish together: As a Monitoring Station Specialist with our team, you will monitor all types of alarm events for customers...
and energetic personality Great-to-have: Experience in a monitoring station environment Experience in a call center... accomplish together: As a Monitoring Station Specialist with our team, you will monitor all types of alarm events for customers...
, Customer Service, Customer Service and Call Center, Electronics, Information Technology, Telecommunications... and prioritize work to achieve stated goals on time. Demonstrated ability to develop work plans for supervised staff and monitor...
have occasion to field an inquiry call or conduct a walk-in or scheduled tour. Work with all departments to support the sales... communication with inquiries and prospective residents. Accurately maintain the Organizational and Contact libraries in the...
to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment.... · Oversee high-volume administrative projects, maintaining rigorous detail and accountability. · Monitor concierge metrics...
real-time contact center metrics to identify trends, patterns, and areas of opportunity including call volume, abandonment... So are YOU our next Senior Intraday Dialer Analyst - Enterprise Collections? You are if you… Have a strong background in call center operations...
and high service standards. - Monitor and analyze key performance indicators (KPIs) such as call volume, response times.... Qualifications - 3-5 years of current managerial experience specifically in a customer care or call center environment. - Proven...
-year Call Center experience, Healthcare or Insurance Experience an asset. Post-secondary education an asset. A team... and for all Canadians. Why this role is important? Why work at Specialty Health Network? Specialty Health Network (or SHN, as we call...
service & performance metrics. You will be the key contact person between Front Office, Sales and the Call center, supporting.... Monitor room availability, reconcile discrepancies and assist with balancing rooms. Ensure the reservation system...
) preferred. Minimum 2-year Call Center experience, Healthcare or Insurance Experience an asset. Post-secondary education... (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride...
and effective overtime management Oversee customer service, including complaint resolution and review of overnight call center... continuity Liaise with funders regarding client care and collect/enter relevant information into databases Monitor staff...
customer service, including complaint resolution and review of overnight call center reports Schedule and match nursing... client care and collect/enter relevant information into databases Monitor staff compliance with attendance, break times...
Qualifications Experience in fleet, automotive services, logistics, SaaS, BPO/contact center, or professional services environments... including project planning, client inventory and contact data loading, communications setup, and operational case handoffs...
provider and an outstanding employer. Position Reporting to the Team Leader, Customer Service Center, the incumbent is the... first point of contact in the event of an incident and is responsible for tracking and prioritizing corrective actions...
and will travel to 3–4 other plants in the region approx. 2 days/week. About the Role: Responsible for leading the service center... upgrades, new installations, and plant improvements, ensuring projects are completed on time and within budget. Monitor...
Management Experience preferred, either as an operations Manager or Team Leader. 3-5 Years of experience in a Contact Center... open communications, understand client perspectives/expectations, and monitor client satisfaction Partnering with Business...
Reporting to the Factory Parts Support Supervisor, the Parts Support Representative will act as the primary contact for regional... hours or holidays on-call. Understand installed base by customer and potential for parts and service needs. Ensure new...
management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment... value out of Dentally. You’ll guide customers beyond onboarding into confident, long-term adoption of key features, monitor...
Securiguard is hiring for a full-time Security Operations Center Supervisor. The Supervisor will oversee the daily... operations of the National Operations Support Center (NOSC), ensuring that all communications, monitoring, and support functions...