coordination, and maintain organized records in ConnectWise and Asset Panda. Project & Documentation Support: Assist... simultaneously. Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems. Familiarity with MSP partner...
support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge...
AND RESPONSIBILITIES: 1. Manage information in E-Automate and Connectwise a. Load customer and contact information; submit credit...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
, Intune, Autopilot, conditional access, etc.). Software such as ConnectWise RMM, Cisco, HaloITSM (an asset...
. Experience with ticketing systems (ConnectWise preferred). Clear, professional communication with clients and team members...
within ConnectWise Manage (PSA), including ticket queues, workflows, and technician scheduling. Monitor and report on key performance... for our core business platforms, including ConnectWise Manage and ConnectWise Automate. Manage relationships with our key...
and surveillance. SCCM , InTune management, Altiris, Connectwise. Monitoring tools such as Orion, Auvik. Working conditions...
a ticketing system such as ConnectWise Manage. Knowledge and experience with Layer 1, 2, and 3 troubleshooting Knowledge... such as ConnectWise Automate are a plus. Minimum Qualifications High School Diploma or GED equivalent required Proficient use...
will be considered) Various procurement software experience, preferably NetSuite, and/or ConnectWise. 10+ years of experience sourcing...
, ConnectWise or Autotask; LinkedIn Sales Navigator, ZoomInfo, Hubspot. Familiarity with compliance drivers (HIPAA, PCI, NIST CSF...
and CRM, preferably ConnectWise and/or Salesforce. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook...
end users via remote tools and documentation Use industry-standard tools like NinjaOne, ConnectWise, or Kaseya Stay...
, required. Prior MSP experience required Prior Healthcare IT experience preferred ConnectWise experience preferred Experience...
) for automation and task management Experience with ConnectWise Automate, ConnectWise Manage, and Confluence is highly desirable...
with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here OR Get a head start...
, and monitoring tools such as ConnectWise Manage, Control, Auvik, and IT Glue Experience designing and implementing solutions...
platforms (IaaS, networking, and backup concepts) Familiarity with RMM and PSA tools such as ConnectWise, Autotask...